Cannot install external USB 2.0 HD

  • Thread starter Thread starter Greg
  • Start date Start date
G

Greg

I have tried to install an external USB 2.0 hard drive on
a laptop running Windows XP and it failed... Each time I
plug the device I'll be told :

"HI-SPEED DEVICE plugged into NON HI-SPEED DEVICE"

And if I try to update the driver, it ends up telling
me "Cannot start device" and setup fails.

However, when I tried the device on a Windows 98 desktop,
I had no problem, I didn't even have anything to install,
it worked straight away. Please help, I'm getting crazy!!!
 
Have you called tech support for the drive? It's still under warranty and
this issue may be familiar to them.
 
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