Glad to hear that you have resolved the issue.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "SJMP" <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: Re: Cannot get windows updates
| Date: Wed, 25 Apr 2007 16:19:02 -0400
| Lines: 124
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| X-RFC2646: Format=Flowed; Response
| Message-ID: <#
[email protected]>
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: gw.greenbriarequity.com 67.151.224.82
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:71704
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Let me clarify:
|
| the virus's were in the restore folders. so i wanted to remove them.
| Whatever the virus had done to the machine it was not letting me download
| windows updates and i could install windows defender but I was not able
to
| download the latest files from MS to make it current. my host files were
not
| altered and I did not find any redirection going on.
|
| I got rid of the /_restore folders and then everything was fine. did
windows
| updates and defender updated itself. looks like that was the trick
|
| Thanks,
|
|
| | >> You may try to use the following tools:
| >> Download and install Windows Defender (Beta 2)...
| >
| > Uh, Ken, thanks for your kind words, but let me point out that the
final
| > version of Defender was released 6 months ago (Oct-06). You may want
to
| > update your "canned reponse" to reflect this.
| > --
| > ~PA Bear
| >
| > "Ken Zhao [MSFT]" wrote:
| >> Hello,
| >>
| >> Thank you for using newsgroup!
| >>
| >> From your post, I'd like to thanks our MVP PA Bear for his kindly
input.
| >>
| >> You may try to use the following tools:
| >> Download and install Windows Defender (Beta 2)
| >>
http://www.microsoft.com/athome/security/spyware/software/default.mspx
| >>
| >> Use spy-killer to scan your computer completely.
| >> More information about spy-killer, please refer to link below:
| >>
http://www.spy-killer.com/
| >>
| >> Run Ad-Aware (free version)
| >>
http://www.lavasoft.de
| >>
| >> SpyBot
| >>
http://www.safer-networking.org/en/index.html
| >>
| >> Note: This response contains a reference to a third party World Wide
Web
| >> site. Microsoft is providing this information as a convenience to you.
| >> Microsoft does not control these sites and has not tested any software
or
| >> information found on these sites; therefore, Microsoft cannot make any
| >> representations regarding the quality, safety, or suitability of any
| >> software or information found there. There are inherent dangers in the
| >> use
| >> of any software found on the Internet, and Microsoft cautions you to
make
| >> sure that you completely understand the risk before retrieving any
| >> software
| >> from the Internet.
| >>
| >> On the virus/malware issue, if you are in the US/Canada, I would like
to
| >> suggest that you call Microsoft PC Safety telephone number,
| >> 1-866-727-2338
| >> (1-866-PCSAFETY). This service offers no-charge assistance for
| >> virus-related issues or questions.
| >>
| >> Also, you can check Microsoft Security and Privacy Web site at:
| >> <
http://www.microsoft.com/security/>.
| >>
| >> This Web site offers various articles, updates, tips and tricks, and
| >> resources to protect both home and business computers from virus
| >> infection
| >> or attacks.
| >>
| >> I hope the above information helps. However, since it was previously
| >> infected by virus, it is unknown what other issues we may encounter.
For
| >> the virus related issue, it is always recommended that we backup
personal
| >> data and format the hard drive, and then reinstall the whole operating
| >> system.
| >>
| >> Thanks & Regards,
| >>
| >> Ken Zhao
| >>
| >> Microsoft Online Support
| >> Microsoft Global Technical Support Center
| >>
| >> Get Secure! -
www.microsoft.com/security
| >> <
http://www.microsoft.com/security>
| >> ====================================================
| >> When responding to posts, please "Reply to Group" via your newsreader
so
| >> that others may learn and benefit from your issue.
| >> ====================================================
| >> This posting is provided "AS IS" with no warranties, and confers no
| >> rights.
| >>
| >>
| >>
| >>
| >>
| >> --------------------
| >>> From: "SJMP" <
[email protected]>
| >>> Subject: Cannot get windows updates
| >>> Date: Tue, 24 Apr 2007 15:00:28 -0400
| >>> Lines: 7
| >>> X-Priority: 3
| >>> X-MSMail-Priority: Normal
| >>> X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| >>> X-RFC2646: Format=Flowed; Original
| >>> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| >>> Message-ID: <
[email protected]>
| >>> Newsgroups: microsoft.public.windowsxp.general
| >>> NNTP-Posting-Host: gw.greenbriarequity.com 67.151.224.82
| >>> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
| >>> Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:71309
| >>> X-Tomcat-NG: microsoft.public.windowsxp.general
| >>>
| >>> I have not been able to get windows updates on a XP home machine. IT
was
| >>> nailed with virus's/ malware. What can I do to get te updates down to
| >>> the
| >>> machine.
| >>>
| >>> Thanks,
| >
|
|
|
