cannot get passed welcome screen!!!!

  • Thread starter Thread starter Cora
  • Start date Start date
C

Cora

I cleaned my internet files/cookies/history and ran Ad
Aware. I shut down the PC for the night. Now when I start
my computer I cannot get passed the welcome screen. When
I log into my "side" or my husband's "side" it
says "loading your personal settings" and immedialtey
says "saving your settings." and the shut down music
comes on. I cannot get to my start up menu to find out
the problem. I cannot get in on safe mode. Is it the
sasser? I am lost w/o my pc. :( What do I do?
Cora
 
Cora wrote:
: I cleaned my internet files/cookies/history and ran Ad
: Aware. I shut down the PC for the night. Now when I start
: my computer I cannot get passed the welcome screen. When
: I log into my "side" or my husband's "side" it
: says "loading your personal settings" and immedialtey
: says "saving your settings." and the shut down music
: comes on. I cannot get to my start up menu to find out
: the problem. I cannot get in on safe mode. Is it the
: sasser? I am lost w/o my pc. :( What do I do?
: Cora
Have you tried Safe Mode or log on as Administrator.
TonyS
 
Have you tried Safe Mode or log on as Administrator.
TonyS
Click to expand...


Yes, Tony I have done that AND tried to boot from "last
known good configuration" Nothing seems to get me to my
start menu.
Cora
 
TonyS wrote:
: Cora wrote:
:: I cleaned my internet files/cookies/history and ran Ad
:: Aware. I shut down the PC for the night. Now when I start
:: my computer I cannot get passed the welcome screen. When
:: I log into my "side" or my husband's "side" it
:: says "loading your personal settings" and immedialtey
:: says "saving your settings." and the shut down music
:: comes on. I cannot get to my start up menu to find out
:: the problem. I cannot get in on safe mode. Is it the
:: sasser? I am lost w/o my pc. :( What do I do?
:: Cora
: Have you tried Safe Mode or log on as Administrator.
: TonyS
Sorry yes you have but try administrator log on or
http://support.microsoft.com/default.aspx?kbid=304449
or repair with windows CD. There are virus removal tools that fit on a
floppy but you must get to safe mode.
http://securityresponse.symantec.com/avcenter/tools.list.html
TonyS
 
Thanks go to Rick Rogers, MVP for the following instructions:

Did you run a spyware removal program lately? The userinit value may have
been corrupted by the removal of blazefind. It adds wsaupdater.exe to the
logon value in the system registry, sometimes appending it, sometimes
replacing it. Running Adaware or other cleaners detects and removes
wsaupdater.exe, but doesn't correct the registry damage. If this is the
case, then you may need to load the registry hive from another installation
and change it. This is the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Userinit string value should be:

C:\WINDOWS\system32\userinit.exe,

On the damaged installations it's one of these:

C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wsaupdater.exe,

Another "quickie" method of resolution is to load the Recovery Console (see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

This can also be done by using the 6 disk boot floppy set mentioned in the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM installation
that includes only a Restore CD, or no disk at all.



--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Expert Zone -
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
 
Thanks go to Rick Rogers, MVP for the following instructions:

Did you run a spyware removal program lately? The userinit value may have
been corrupted by the removal of blazefind. It adds wsaupdater.exe to the
logon value in the system registry, sometimes appending it, sometimes
replacing it. Running Adaware or other cleaners detects and removes
wsaupdater.exe, but doesn't correct the registry damage. If this is the
case, then you may need to load the registry hive from another installation
and change it. This is the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Userinit string value should be:

C:\WINDOWS\system32\userinit.exe,

On the damaged installations it's one of these:

C:\WINDOWS\system32\wsaupdater.exe,
C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wsaupdater.exe,

Another "quickie" method of resolution is to load the Recovery Console (see
below), copy userinit.exe as wsaupdater.exe from the command prompt, then
restart normally. Once in, go and change the registry value back to what
it's supposed to be and delete the copied file.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

This can also be done by using the 6 disk boot floppy set mentioned in the
above article, as it loads enough of the Recovery Console so that you can
copy the file. This is particularly useful if you have an OEM installation
that includes only a Restore CD, or no disk at all.



--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Expert Zone -
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
 
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