Cannot enable DVD/CD drive

  • Thread starter Thread starter Peter Aitken
  • Start date Start date
P

Peter Aitken

My Lite-On DVD/CD burner was working fine until I made the mistake of
installing Broderbund's TotalBurn DVD/CD buring software. Then it would not
work - it was not assigned a drive letter by Windows. In Device Manager it
is listed as Disabled, and when I try to enable it I am told Windows cannot
enable this device. I uninstalled the software and it did not help. What can
I do about this?
 
CD-ROM Access Is Missing and Messages Cite Error Code 31, ­Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Wi­ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

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:

| My Lite-On DVD/CD burner was working fine until I made the mistake of
| installing Broderbund's TotalBurn DVD/CD buring software. Then it would not
| work - it was not assigned a drive letter by Windows. In Device Manager it
| is listed as Disabled, and when I try to enable it I am told Windows cannot
| enable this device. I uninstalled the software and it did not help. What can
| I do about this?
|
| --
| Peter Aitken
 
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