Cannot download Security Update (XP (KB958869)

  • Thread starter Thread starter Tracy
  • Start date Start date
T

Tracy

I get a error message that says it could not cxomplete the update. Anyone
have a clue what the problem could be. Must have downloaded a thousand in the
past and this is the first one I have had problem with.
 
See the "How to obtain help" section of
http://support.microsoft.com/kb/958869

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020) in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB958869).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
 
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