cannot delete messages from deleted folder

  • Thread starter Thread starter samina
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samina

cannot delete mails from deleted folder says un known error has occured an th
message is also not the only the subject is there
 
samina said:
cannot delete mails from deleted folder says un known error has occured an
th
message is also not the only the subject is there
Click to expand...

In Windows Mail, unknown errors and undeletable are often due to
interference
from an antivirus program. What if any antivirus programs do you have, and
have
you ever had a Norton or McAfee antivirus program installed on that
computer?

For a temporary fix, download and install this hotfix, with Windows Mail not
running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether you have a 32-bit version of Vista or
a 64-bit version, try the hotfix for the 32-bit version first. The Vista
SP1
update includes this hotfix, but takes longer to install.
 
samina said:
cannot delete mails from deleted folder says un known error has occured an th
message is also not the only the subject is there
Click to expand...

hi Samina.

With just the problem messages in your delete folder, right click on the
delete forder. You will be asked if you wish to permenently delete message,
click yes and you can do this for every one and you can get rid of them.
Cheers Anne
 
thank you thank you thank you. I have had nearly 1400 messages in my deleted
folder that ranged from 6 weeks old to 2 weeks old that I could not delete.
I downloaded the fix you recommended and it worked
 
: Hi Samina. Mine siad 'unknown error' and the senders
address line had changed to 'Sender Unknown'. I tryed dozens of times to get
rid of these and in the end managed to get rid of them in the delete folder
by right clicking on the folder and then delete all messages.
 
You're welcome.

roleysuzyq said:
thank you thank you thank you. I have had nearly 1400 messages in my
deleted
folder that ranged from 6 weeks old to 2 weeks old that I could not
delete.
I downloaded the fix you recommended and it worked
Click to expand...
 
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