Cannot delete mail from inbox

  • Thread starter Thread starter Mycroft
  • Start date Start date
M

Mycroft

I have a message in my inbox and it will not let me delete it. it is from
asda.co.uk so not a dodgy site where you might get virus or other problems.
 
Mycroft said:
I have a message in my inbox and it will not let me delete it. it is from
asda.co.uk so not a dodgy site where you might get virus or other
problems.
Click to expand...

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
 
thanks sorted

[email protected] said:
Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
Click to expand...
 
Now turn off email scanning in your anti-virus of it will happen again.

Email scanning adds no protection beyond what the regular resident
propection.
 
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