Cannot delete an email

  • Thread starter Thread starter annak09
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A

annak09

The message is "An unknown error has occured" appears when trying to delete
it. I need a solution. Anna
 
annak09 said:
The message is "An unknown error has occured" appears when trying to
delete
it. I need a solution. Anna

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such of most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
 
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