Cannot Acess Internet After Installing New Hardware

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Guest

I recently installed a new sound card into my pc. I installed the new software and everything worked just fine. The problem is I can no longer connect to the internet. When I try to connect I can see that my ISP username and password ARE authenticated. The status of my connection shows that I AM connected, but it clearly does not seem that I am. I don't see why changing my sound card whould affect my connected to the internet, but apparently it has. I've spent probably a total of 10 to 15 hours checking all of my network and internet settings. I tried putting the old sound card back in and reinstalling the old software even though it didn't make any sense for me to do that

Has anyone come across a problem like this? Does anyone know what has happened? Please help

Thanks
Chri
 
You say status shows you are connected, so what problems exactly are you
getting?
ie IE doesnt show sites, OE doesnt connect, or what?
Any connection testing app with yr modem software?
Any hardware problems shown?

Chris said:
I recently installed a new sound card into my pc. I installed the new
Click to expand...
software and everything worked just fine. The problem is I can no longer
connect to the internet. When I try to connect I can see that my ISP
username and password ARE authenticated. The status of my connection shows
that I AM connected, but it clearly does not seem that I am. I don't see
why changing my sound card whould affect my connected to the internet, but
apparently it has. I've spent probably a total of 10 to 15 hours checking
all of my network and internet settings. I tried putting the old sound card
back in and reinstalling the old software even though it didn't make any
sense for me to do that.
 
after i "connect", i open ie and get The page cannot be displayed. way down on bottom of screen it says Cannot find server or DNS Error Internet Explorer.
 
Assuming you are actually connected, tried accessing another url eg
www.symantec.com or in IE Tools/windows update
Also in IE ensure you are, File/'on line' and not 'off line'

chris said:
after i "connect", i open ie and get The page cannot be displayed. way
Click to expand...
down on bottom of screen it says Cannot find server or DNS Error Internet
Explorer.
 
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