cannot access Outlook

  • Thread starter Thread starter Julie Anderson
  • Start date Start date
J

Julie Anderson

I am unable to access my e-mail account via MS Outlook.
When I try, I get a message saying "Your MS Exchange
Server is unavailable." I am directly connected to the
Internet via a cable modem and have no problems accessing
the Internet Explorer. Anyone have any ideas as to how I
can correct this problem?
 
What version of Outlook are you using?
(Select the HELP menu then ABOUT MICROSOFT
OUTLOOK)

--
Nikki Peterson [MVP - Outlook]

I am unable to access my e-mail account via MS Outlook.
When I try, I get a message saying "Your MS Exchange
Server is unavailable." I am directly connected to the
Internet via a cable modem and have no problems accessing
the Internet Explorer. Anyone have any ideas as to how I
can correct this problem?
 
I am using MS Outlook 2002. I forgot to mention that I
had no previous problems accessing my e-mail--it had been
working until about a week ago. Thanks.
 
Have you checked with your Exchange Administrator?

The worm that hit caused many changes that may have
caused this. (Port blocking, VPN, etc.)

--
Nikki Peterson [MVP - Outlook]

I am using MS Outlook 2002. I forgot to mention that I
had no previous problems accessing my e-mail--it had been
working until about a week ago. Thanks.
 
How do I know who my Exchange Administrator is?
Thanks.

-----Original Message-----
Have you checked with your Exchange Administrator?

The worm that hit caused many changes that may have
caused this. (Port blocking, VPN, etc.)

--
Nikki Peterson [MVP - Outlook]

I am using MS Outlook 2002. I forgot to mention that I
had no previous problems accessing my e-mail--it had been
working until about a week ago. Thanks.

-----Original Message-----
What version of Outlook are you using?
(Select the HELP menu then ABOUT MICROSOFT
OUTLOOK)

--
Nikki Peterson [MVP - Outlook]

I am unable to access my e-mail account via MS Outlook.
When I try, I get a message saying "Your MS Exchange
Server is unavailable." I am directly connected to the
Internet via a cable modem and have no problems accessing
the Internet Explorer. Anyone have any ideas as to how I
can correct this problem?

.
Click to expand...

.
Click to expand...
 
Who provides your email for you? Work, or Cox, or
Earthlink, etc...?

--
Nikki Peterson [MVP - Outlook]

How do I know who my Exchange Administrator is?
Thanks.

-----Original Message-----
Have you checked with your Exchange Administrator?

The worm that hit caused many changes that may have
caused this. (Port blocking, VPN, etc.)

--
Nikki Peterson [MVP - Outlook]

I am using MS Outlook 2002. I forgot to mention that I
had no previous problems accessing my e-mail--it had been
working until about a week ago. Thanks.

-----Original Message-----
What version of Outlook are you using?
(Select the HELP menu then ABOUT MICROSOFT
OUTLOOK)

--
Nikki Peterson [MVP - Outlook]

I am unable to access my e-mail account via MS Outlook.
When I try, I get a message saying "Your MS Exchange
Server is unavailable." I am directly connected to the
Internet via a cable modem and have no problems accessing
the Internet Explorer. Anyone have any ideas as to how I
can correct this problem?

.
Click to expand...

.
Click to expand...
 
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