Cannot access any antivirus companies website

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I found a few viruses on my machine upon scanning my machine. I then
installed Norton Antivirus on the machine and tried to run Live Update. Live
Update cannot connect to Symantec from this machine while it can from my
other machine over the same internet connection. I tried to go to
www.symantec.com but could not access the webpage. I then tried to go to
McAfee's and Trend Micro's site and had the same problem. I can go to any
webpage except an antivirus companies. Can someone explain this? Thanks.

Adit
 
Adit Shah said:
I found a few viruses on my machine upon scanning my machine. I then
installed Norton Antivirus on the machine and tried to run Live Update. Live
Update cannot connect to Symantec from this machine while it can from my
other machine over the same internet connection. I tried to go to
www.symantec.com but could not access the webpage. I then tried to go to
McAfee's and Trend Micro's site and had the same problem. I can go to any
webpage except an antivirus companies. Can someone explain this? Thanks.
Click to expand...


Check your "hosts" file.

On Windows XP it lives in this folder. C:\WINDOWS\SYSTEM32\DRIVERS\ETC

It's a text file but it doesn't have a file extension. Open with Notepad and
check what's in there. Make sure to scroll down to the bottom as some
viruses att lots of white space before their entries. If you edit and save
it make sure to remove any file extension.

For info my hosts file looks like this (eg just one entry for 127.0.0.1 -
the rest is just text comment)

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
 
And after removing what shouldn't be there, LOCK IT DOWN to prevent
intrusion!

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
Back
Top