Can You Help?

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Guest

Can someone look at this report and tell me why games wont play
System Informatio
-----------------
Time of this report: 2/13/2004, 19:37:3

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633
Language: English (Regional Setting: English
System Manufacturer:
System Model: VIA_K
BIOS: snc302eeh - GA-7VTXE BIOS v3.0/F3
Processor: AMD Athlon(tm) XP 1700+, MMX, 3DNow, ~1.5GH
Memory: 256MB RA
Page File: 226MB used, 392MB availabl
Windows Dir: C:\WINDOW
DirectX Version: DirectX 9.0b (4.09.0000.0902
DX Setup Parameters: Not foun
DxDiag Version: 5.03.0001.0902 32bit Unicod

-----------
DxDiag Note
-----------
DirectX Files Tab: No problems found
Display Tab 1: No problems found
Sound Tab 1: No problems found
Sound Tab 2: No problems found
Music Tab: No problems found
Input Tab: No problems found
Network Tab: No problems found

-------------------
DirectX Debug Level
-------------------
Direct3D: 0/4 (n/a
DirectDraw: 0/4 (retail
DirectInput: 0/5 (n/a
DirectMusic: 0/5 (n/a
DirectPlay: 0/9 (retail
DirectSound: 0/5 (retail
DirectShow: 0/6 (retail

--------------
Display Device
--------------
Card name: NVIDIA GeForce2 MX 20
Manufacturer: NVIDI
Chip type: GeForce2 MX 100/20
DAC type: Integrated RAMDA
Device Key: Enum\PCI\VEN_10DE&DEV_0111&SUBSYS_00000000&REV_B
Display Memory: 32.0 M
Current Mode: 800 x 600 (32 bit) (60Hz
Monitor: Plug and Play Monito
Monitor Max Res: 1600,120
Driver Name: nv4_disp.dl
Driver Version: 6.14.0010.5216 (English
DDI Version: 9 (or higher
Driver Attributes: Final Retai
Driver Date/Size: 10/6/2003 14:16:00, 4246528 byte
WHQL Logo'd: Ye
WHQL Date Stamp: n/
VDD: n/
Mini VDD: nv4_mini.sy
Mini VDD Date: 10/6/2003 14:16:00, 1550043 byte
Device Identifier: {D7B71E3E-4251-11CF-D077-0A2013C2CB35
Vendor ID: 0x10D
Device ID: 0x011
SubSys ID: 0x0000000
Revision ID: 0x00B
Revision ID: 0x00B
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: VIA AC'97 Enhanced Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_A0021458&REV_30
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viaudio.sys
Driver Version: 5.12.0001.3513 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/10/2001 01:30:00, 42880 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: VIA AC'97 Enhanced Audio (WAVE)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: viaudio.sys
Driver Version: 5.12.0001.3513 (English)
Driver Attributes: Final Retail
Date and Size: 9/10/2001 01:30:00, 42880 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
VIA AC'97 Enhanced Audio (WAVE), Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/3/2003 17:52:58, 53120 bytes
| Driver: usbd.sys, 8/18/2001 07:00:00, 4736 bytes

----------------
Gameport Devices
----------------
+ PCI bus
| Matching Device ID: *pnp0a03
| Service: pci
| Driver: pci.sys, 8/29/2002 03:09:12, 62976 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/29/2002 03:32:44, 9856 bytes

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 04:06:38, 51072 bytes
| Driver: kbdclass.sys, 8/29/2002 03:27:02, 23424 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 05:46:42, 38024 bytes
| Driver: kbdclass.sys, 8/29/2002 03:27:02, 23424 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 04:06:38, 51072 bytes
| Driver: mouclass.sys, 8/29/2002 03:27:02, 22016 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 05:46:42, 38024 bytes
| Driver: mouclass.sys, 8/29/2002 03:27:02, 22016 bytes
 
All that information is nice, Eddie, but what reaction or error message are
you getting and on which games? There could be a myriad of issues,
including just being in a Limited account rather than in one with
Administrative rights.
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone -

EddieN said:
Can someone look at this report and tell me why games wont play?
System Information
------------------
Click to expand...
<snipped>
 
Eddie,
Everything looks to be installed correctly.... what exactly are you seeing?
Also install the following driver....
http://www.nvidia.com/object/winxp_2k_53.03
Thanks,
Aaron C. Smith
Microsoft Video Driver OCA Triage
(e-mail address removed)
* This posting is provided "AS IS" with no warranties, and confers no
rights.









EddieN said:
Can someone look at this report and tell me why games wont play?
System Information
Click to expand...
Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer:
System Model: VIA_K7
BIOS: snc302eeh - GA-7VTXE BIOS v3.0/F3
Processor: AMD Athlon(tm) XP 1700+, MMX, 3DNow, ~1.5GHz
Memory: 256MB RAM
Page File: 226MB used, 392MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce2 MX 200
Manufacturer: NVIDIA
Chip type: GeForce2 MX 100/200
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0111&SUBSYS_00000000&REV_B2
Display Memory: 32.0 MB
Current Mode: 800 x 600 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5216 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/6/2003 14:16:00, 4246528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/6/2003 14:16:00, 1550043 bytes
Device Identifier: {D7B71E3E-4251-11CF-D077-0A2013C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0111
SubSys ID: 0x00000000
Revision ID: 0x00B2
Revision ID: 0x00B2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC723-3235-44A4-BD29-E1652BBCC71C}:
Click to expand...
Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:
Click to expand...
Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}:
Click to expand...
Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:
Click to expand...
Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}:
Click to expand...
Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:
Click to expand...
Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_BOBVerticalStretch
{212DC723-3235-44A4-BD29-E1652BBCC71C}:
Click to expand...
Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:
Click to expand...
Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: VIA AC'97 Enhanced Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_A0021458&REV_30
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viaudio.sys
Driver Version: 5.12.0001.3513 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/10/2001 01:30:00, 42880 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: VIA AC'97 Enhanced Audio (WAVE)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: viaudio.sys
Driver Version: 5.12.0001.3513 (English)
Driver Attributes: Final Retail
Date and Size: 9/10/2001 01:30:00, 42880 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode),
Click to expand...
Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
VIA AC'97 Enhanced Audio (WAVE), Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel
Click to expand...
Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware
Click to expand...
(Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/3/2003 17:52:58, 53120 bytes
| Driver: usbd.sys, 8/18/2001 07:00:00, 4736 bytes

----------------
Gameport Devices
----------------
+ PCI bus
| Matching Device ID: *pnp0a03
| Service: pci
| Driver: pci.sys, 8/29/2002 03:09:12, 62976 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/29/2002 03:32:44, 9856 bytes

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 04:06:38, 51072 bytes
| Driver: kbdclass.sys, 8/29/2002 03:27:02, 23424 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 05:46:42, 38024 bytes
| Driver: kbdclass.sys, 8/29/2002 03:27:02, 23424 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/29/2002 04:06:38, 51072 bytes
| Driver: mouclass.sys, 8/29/2002 03:27:02, 22016 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 05:46:42, 38024 bytes
| Driver: mouclass.sys, 8/29/2002 03:27:02, 22016 bytes
Click to expand...
 
I installed the new driver. No good. I have trouble with all of my games freezing. I have done all recommended updates.The games freeze from right after they boot.
 
Eddie have the same problem.tried everything and the games keep freezing. Maybe someone will have the answer. Bob S
 
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