Can someone help with my outlook always trying to open a PST?

  • Thread starter Thread starter Patty Amas
  • Start date Start date
P

Patty Amas

Thanks in advance. I'm wondering why does my computer want to open a
pst to deal with attachments. I did happen to delete a folder on my C
drive called "Old_information" and maybe that was linked to Outlook. I
am lost on this issue.

Here's exactly what happens:

1. I try to open an email marked with an attachment.
2.Immediately up pops a box labeled "Personal
Folders" and has [!] in an yellow triangle.

The box contains a message which reads, "The path specified for the
file c:\Old Information\05_18_2004\DIR21.PST is not valid."

3. So I click on "OK".

4. Another box comes up is labeled "Create/Open Personal Folder File".
It also contains a drop down menu showing all the drives on my system.

At the bottom of the box next to file name it says,
"FILO.PST" and below that next to the file type is says "PST Files
(*.pst) with a drop down menu. The only other option is "all files".

5. So I click "Cancel" as opposed to "open" and the other box comes up
again
"the path specified for..." so I repeat the process click "ok" and the
"Create/Open Personal Folder File" box comes up again.

I click "cancel" and finally the attachment opens.

_________

Thanks for any remedy to this Outlook issue.

Sincerely
Patty
 
Patty Amas said:
Thanks in advance. I'm wondering why does my computer want to open a
pst to deal with attachments. I did happen to delete a folder on my C
drive called "Old_information" and maybe that was linked to Outlook. I
am lost on this issue.
Click to expand...

It was. The error message explicitly names that folder:
The box contains a message which reads, "The path specified for the
file c:\Old Information\05_18_2004\DIR21.PST is not valid."
Click to expand...
1. I try to open an email marked with an attachment.
2.Immediately up pops a box labeled "Personal
Folders" and has [!] in an yellow triangle.
Click to expand...

The attachment has nothing to do with it. You're trying to open a PST
you've deleted. Right-click on the root of that PST in the Folders List and
choose Close.
 
Did the trick.
Wonderful
Thank you!
Patty

Brian Tillman said:
Patty Amas said:
Thanks in advance. I'm wondering why does my computer want to open a
pst to deal with attachments. I did happen to delete a folder on my C
drive called "Old_information" and maybe that was linked to Outlook. I
am lost on this issue.
Click to expand...

It was. The error message explicitly names that folder:
The box contains a message which reads, "The path specified for the
file c:\Old Information\05_18_2004\DIR21.PST is not valid."
Click to expand...
1. I try to open an email marked with an attachment.
2.Immediately up pops a box labeled "Personal
Folders" and has [!] in an yellow triangle.
Click to expand...

The attachment has nothing to do with it. You're trying to open a PST
you've deleted. Right-click on the root of that PST in the Folders List and
choose Close.
Click to expand...
 
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