can receive mail but not send

  • Thread starter Thread starter Cindy
  • Start date Start date
C

Cindy

I can receive my email but cannot send it. Tried changing the smtp to isp aol
but it doesn't work either. Nor does changing the port #.
 
Who is your email account provider?
If you get an error message, right-click on it, select Copy, then paste it
into a reply.
 
Hi Dave...my name is Cindy too. I just set up my email account yesterday. I
can receive email, but can't send out emails. The error message says
"The connection to the server has failed. Subject 'Thank you for all of hard
efforts tonight!', Account: 'mail.marioncountyprotectiveservices.com',
Server: 'mail.marioncountyprotectiveservices.com', Protocol: SMTP, Port: 25,
Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E"

Also, I can send and receive email message thru my blackberry phone. So,
the web server is working. So I think the outgoing issue iw with Windows
Mail Setup.

Please help

Thank you.
 
Cindy Urban said:
Hi Dave...my name is Cindy too. I just set up my email account yesterday.
I
can receive email, but can't send out emails. The error message says
"The connection to the server has failed. Subject 'Thank you for all of
hard
efforts tonight!', Account: 'mail.marioncountyprotectiveservices.com',
Server: 'mail.marioncountyprotectiveservices.com', Protocol: SMTP, Port:
25,
Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E"
Click to expand...

If you aren't actually at the Marion County Protective Services office,
connected to their network, yes, this would be expected to fail.

ISPs do not allow connection to mail servers, other than their own, on Port
25.

So, what network are you connected to?

HTH
-pk
 
Patrick Keenan said:
ISPs do not allow connection to mail servers, other than their own, on
Port 25.
Click to expand...


Not true at all. My mail host is different to my ISP - I send via SMTP on
port 25, but my smtp server uses authentication.
I think you'll find this is quite common...
 
Gordon said:
Not true at all. My mail host is different to my ISP - I send via SMTP on
port 25, but my smtp server uses authentication.
I think you'll find this is quite common...
Click to expand...

It's by no means a universal policy yet, but more and more ISPs block
port 25 as time goes on.
 
Gordon said:
Not true at all. My mail host is different to my ISP - I send via SMTP on
port 25, but my smtp server uses authentication.
I think you'll find this is quite common...
Click to expand...

It is actually quite common for ISPs block to access to any mail servers
other than their own, on Port 25.

This is a common practice to prevent spam relaying.

For example,
http://www.dslreports.com/faq/8457
 
Patrick Keenan said:
It is actually quite common for ISPs block to access to any mail servers
other than their own, on Port 25.

This is a common practice to prevent spam relaying.

For example,
http://www.dslreports.com/faq/8457
Click to expand...


The ISP we have is a business account - therefore they allow authenticated
smtp servers on port 25. Quite common in the UK....
 
Do you get an error message when you try to send? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

Never disable Windows Defender, but you should disable the mail checking
option in your antivirus.
 
Chances are, ******.org is not your ISP. As such, your home ISP will
block your use of any port 25 SMTP server other than their own.
For an explanation of this policy, see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

To send from home, you will have to substitute your home ISP's
SMTP server. If you need help with that, let us know who your
home ISP is.
 
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