Can receive- but for last month cannot SEND emails- help!

  • Thread starter Thread starter Rosie
  • Start date Start date
R

Rosie

Problems began when I started travelling and using wireles accounts- no probs
before that (though connected ia ADSL router at friend's place now).
Message I get is:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: ', Account: 'pop.virgin.net', Server:
'smtp.virgin.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10053, Error Number: 0x800CCC0F

Have read therads re. antivirus stuff and disbaled this on outgoing
messages- still would not send and I got the message as above, except the
error number changed to 10060.

I can go into the virgin mail website and send and receive from tese but it
wold be much easier if I could just use my Windows mail- can anyone help?
 
Rosie said:
Problems began when I started travelling and using wireles accounts- no
probs
before that (though connected ia ADSL router at friend's place now).
Message I get is:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: ', Account: 'pop.virgin.net', Server:
'smtp.virgin.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error:
10053, Error Number: 0x800CCC0F

Have read therads re. antivirus stuff and disbaled this on outgoing
messages- still would not send and I got the message as above, except the
error number changed to 10060.
Click to expand...

For some antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, just disabling them is not enough - you have to
uninstall them to stop them from causing new problems. For many other
antivirus programs, just leaving email scanning disabled is enough.
I can go into the virgin mail website and send and receive from tese but
it
wold be much easier if I could just use my Windows mail- can anyone help?

--
Rosie

PS only just found this site-excellent- have already fixed the message
that
wouldn't delete- thanks!
Click to expand...

http://www.virginmedia.com/help/email/set-up-pop-email.php

http://vistasupport.mvps.org/adding_an_email_account_to_windows_mail.htm
 
This has nothing to do with your antivirus program.
For the reason why you get that error see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

Your workaround options are:
1. Use webmail for sending.
2. Use a port other than '25' for SMTP, if your mail provider
has a provision for that.
3. Use the SMTP server belonging to your current connection.
4. Get a free Gmail account, configure it for POP access, and
use it for your sending chores. Gmail uses port 465 for SMTP,
which is not blocked.
 
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