can not update xp pro window

  • Thread starter Thread starter Regina
  • Start date Start date
R

Regina

I bought a computor from CompuSmart Canada, May 2002, xp
pro was install at the time.Now microsoft says I do not
have the right product key to update even though it was
installed at the time of purchase,Microsoft is saying
that it`s an illegal version. How can that be when
there`s a label with microsoft name and 2 product key
numbers on it adhere to my server.There is no OEM number
to be found anywhere. The disc is a burn and I`m told
that`s what you get now. I`m running a small business and
I`m worried about losing my data if we have to reinstall
my xp pro window,plus the worm virus and can we
reinstall?? I`m not a genius at working a computor, but
any help you can give me would be appreciated. Thank you.
Regina
 
Buy a legal version of XP and re-install the OS. You shouldn't lose any
data but it wouldn't hurt to back it up first.

....and if what you're saying is true then you should report CompuSmart to
the authorities. What they're doing is not legal.
 
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