Can not open the page on IE6 SP2

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Guest

For last few days, all of a sudden it stopped working; any time I try to open
IE, it comes with a message that it can not open the page. I know that I am
on line because I can open the same pages using msn explorer (even though it
uses IE in different format??). I have uninstalled and re-installed the IE
from the Windows XP set up few time but without any luck. Does any one has
this kind of problem or know any solution for it. Any help in getting the IE
up and running is appreciated. Thank you
 
Ken said:
For last few days, all of a sudden it stopped working; any time I try
to open IE, it comes with a message that it can not open the page. I
know that I am on line because I can open the same pages using msn
explorer (even though it uses IE in different format??). I have
uninstalled and re-installed the IE from the Windows XP set up few
time but without any luck. Does any one has this kind of problem or
know any solution for it. Any help in getting the IE up and running
is appreciated. Thank you
Click to expand...

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions) so that the program will be available after removing the spyware.
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Aside from the excellent answer that Frank has given you and you should definitely follow also remove the Google Toolbar if you have it installed. There was a exact similar issue that was posted in another newsgroup where the Google Toolbar caused this issue.
 
I tried all that you mention with no luck. Any other suggestion!!!!!

Thank you for your help
 
Thanks Peter, that didn't help either.

Ken

Peter Foldes said:
Aside from the excellent answer that Frank has given you and you should definitely follow also remove the Google Toolbar if you have it installed. There was a exact similar issue that was posted in another newsgroup where the Google Toolbar caused this issue.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
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