Can no longer open Outlook

  • Thread starter Thread starter TrevP
  • Start date Start date
T

TrevP

I recently ended the trial of Office2003, and have decided not to
upgrade at this time, and since the trial ended, my previous version of
Outlook will not open, giving the message only that there has been 'a
problem, Do you want to open in safe mode ?', if selected to do this,
the 'repair' utility then runs through what seems to be a reinstallation
of some files, however, even though a 'successful update' message is
displayed....I still have the same problems with Outlook.....Driving me
me crazy. If I try to do a reinstall from original Office XP disc,
although listed, Outlook is not available to install, (even though the
files are obviously on the discs)



Any clues anyone ???

regards

TrevP
 
If you used the newest version of the Outlook Data File, you can contact
Microsoft Product Support Services (see the MSKB for how to contact them in
your area) and they will convert your .pst file from the new 2003 (unicode)
format to the old (ansi) format for you.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, TrevP asked:

| I recently ended the trial of Office2003, and have decided not to
| upgrade at this time, and since the trial ended, my previous version
| of Outlook will not open, giving the message only that there has been
| 'a problem, Do you want to open in safe mode ?', if selected to do
| this, the 'repair' utility then runs through what seems to be a
| reinstallation of some files, however, even though a 'successful
| update' message is displayed....I still have the same problems with
| Outlook.....Driving me me crazy. If I try to do a reinstall from
| original Office XP disc, although listed, Outlook is not available to
| install, (even though the files are obviously on the discs)
|
|
|
| Any clues anyone ???
|
| regards
|
| TrevP
 
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