can' download updates

[skott]

I am being told that the updates I need to download for
the windows update screen are not compatable with windows
xp? so they won't load

 

[Paul [MSFT]]

Hi Scott,

Regarding your post:

--------------------
| From: "skott" <[email protected]>
| Subject: can' download updates
| Date: Fri, 16 Jan 2004 15:08:30 -0800
|
| I am being told that the updates I need to download for
| the windows update screen are not compatible with windows
| xp? so they won't load

Which updates specifically?

Are these Critical Updates or other/driver updates?

Recommendation:

1. If you are not logged in as an Admin, please do this and try Updates
again.

2. If you use Pop-up Blocking or Antivirus software please disable this and
try again.

3. If you are behind a firewall this could prevent Windows Update from
functioning normally.

4. If you have an RC0 (non-SP1) version of Windows XP, try installing SP1
first, then check for critical updates.

5. Review the details of the specific updates being offered for more
information about System Requirements.

6. Please explore the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/

MORE INFORMATION:

319585 WINUP: "Software Update Incomplete, This Windows Update Software Did
Not
http://support.microsoft.com/?id=319585

Online Support for Windows Update:
https://webresponse.one.microsoft.com/oas/secure/oasredir.aspx?tp=sub&EVal=8
15&ETyp=PIDless&PrID=815&PrNa=MS+Windows+Update+Services

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)