Calling all Excel Guru's Help!!!

  • Thread starter Thread starter matt shepherd
  • Start date Start date
M

matt shepherd

Ok Fellas here's one for you to get your teeth into! - I'm exporting an
Excel template from Microsoft great plains (back office) into excel, the
template is for address labels so all the formatting is set up in macros,
the template is a centrally stored file so that all our accounts users use
the same template.
the problem I have is that 1 of the users end print from excel spills onto
2 pages, all the settings are the same for layout -dpi - paper size - tray
selection, basically ive mirrored the settings of all the other machines and
they are all fine except this "problem Machine" the problem is not user
specific its definatly machine specific.

Any help in this would be much appreciated

thanks.....Matt Shepherd
 
Sounds like an OS/Printerdriver problem to me.........

If you have a desktop printer with it's proper driver, install it
temporarily and check the print, chances are, it will be ok.........
which would eliminate Excel and the local computer as the problem, and point
to the LAN/server/printer driver

Vaya con Dios,
Chuck CABGx3
 
All Pcs are printing to the same printer and are using the same print
drivers...

Thanks but i dont think thats the solution.....

regards....Matt
 
Have you updated the print driver on that machine ONLY from the Window
Update site? One of my colleagues did this on a few Win 2K pc's and i
caused chaos on one of our applications. The whole driver had to b
removed/purged from the registry and reinstalled; a hideous job. (XP i
a lot nicer to work with because you can roll the registry back)

Either way, if it's too big a problem to solve, reghosting the pc ca
solve a lot of problems.

Hope this either helps or rules something out.

M
 
Could be an OS/Driver problem -- IE: the Top Margin offset differs by appox
2.5 lines between Okidata's Win98 and Win2000 drivers.
 
Im going to try your suggestions ...
thanks for taking time to reply.

Cheers Matt shepherd
 
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