Cached Exchange mode has wrong cache?

  • Thread starter Thread starter Brian Madden
  • Start date Start date
B

Brian Madden

Hi All,

I have a goofball problem that I've been trying to fix to no avail. I'm
using Outlook 2003 and Exchange 2003, connecting to the exchange server via
RPC over HTTP. Cached Exchange mode is enabled.

My problem:

When I'm connected to the server, all is well. However, if I lose my
connection, I cannot view any messages. I get the blank gray screen with the
words that say something about me having to be connected to view this
message. If I restart outlook and choose "work offline," I get the cached
copy of my old Exchange mailbox (on a different server) that I haven't used
in like 4 months.

So, the basic problem is that my cached Exchange folders are from an
Exchange 2003 server that I don't use anymore. Is there any way to "reset"
this? I've tried disabling and re-enabling Cached Exchange mode, but that
hasn't fixed it.

Thanks,
Brian
 
If you disable cached Exchange mode and then find and delete any .ost file,
that will remove all caches from your machine.

Once you've done that, I'd suggest connecting to the server another way than
RPC over HTTP at least once. See if that fixes the problem. If so, then
connect RPC over HTTP again and see if hte problem is still fixed.

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003
Author, Absolute Beginner's Guide to OneNote 2003

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