cable modem settings?

  • Thread starter Thread starter harold
  • Start date Start date
No settings needed, if the cable modem provides an RJ-45 (Ethernet)
connection. You just require a standard Ethernet network adapter/interface
(NIC).

If the cable modem is USB, you should be getting an CD with the unit.
Install the drivers for the modem.


As for the communication setting, only the cable provider can tell you whtat
is needed.
 
harold said:
Can someone please direct me to the details of XP's settings for a
cable modem? Thanks..
Click to expand...

Nothing special, usually.

Enable your XP firewall (or make sure you have another firewall installed &
running) before connecting to the Internet, even for a split second, via any
connection

Connect your ethernet cable to the cable modem, presuming you're connecting
directly and not through a home gateway/firewall/router type device. Make
sure you're using a regular patch cable, not a crossover cable.

Make sure your network connection settings, properties of TCP/IP, are set
for "automatically obtain an IP address" (same for DNS)

In a command prompt, type

ipconfig /all

If you don't have a valid address (such as, you see 0.0.0.0 no matter how
many times you run the above command, or you see an address beginning with
169.x.x.x), turn off your cable modem (unplug it; there isn't usually a
power switch), count to 10, plug it back in, and try ipconfig /all again a
couple of minutes after the cable modem boots up.

If this doesn't work, type

ipconfig /renew

and see if you get an IP address.

If *this* doesn't work, reboot your computer and try again. Also, check your
cable modem to make sure it doesn't have a little "disconnect/connect"
button - several models do... press it, if so, and try again.

If none of this works, call your cable company for tech support.
 
Budget said:
What's the problem?
Click to expand...
I've never installed one and have been asked for help by a new user
brother. He lives 1000 miles away from me, so we're trying to get
through it by phone.
 
harold said:
Can someone please direct me to the details of XP's settings for a cable
modem? Thanks..
Click to expand...

Does the cable modem use an ethernet or USB cable to the computer? Does the
target machine have the correct hardware - an ethernet card (greatly
preferred) or USB ports?

If it's Etherenet, open the properties for the card and ensure that TCP/IP
ins installed and set up to automatically get an IP address. Choose OK out
to the desktop.

Plug the cable modem in, to the wall (power), to the cable itself, and via
ethernet or USB to the computer. Give it a couple of minutes to
initialize.

Now, go to Start, Run, and type CMD.

In the command prompt window, type:
ipconfig /release

and you should see a set of IP addresses with this value:
0.0.0.0

Next type:
ipconfig /renew

and the computer should present you with new IP addresses, that are not
zero. As long as you do not see the words "autoconfiguration address", you
are done. If you do, try just restarting the machine.

HTH
-pk
 
Thanks for the replies. He has a disk, but we haven't been able to
install anything from it yet. I thought I'd try doing it manually.

Trying to direct someone to the start button by phone is frustrating.
 
Good advice from Lanwrench.... And I wouldn't even bother with the stuff on
the disc; you don't really need it.....
 
I think I have more than enough information to finish driving my brother
over the edge.:)

The poor wretch has never been near a computer before in his life, so
I'm having an awful time understanding what's actually happening there.
At first, I had to win an argument about which is the monitor and which
is the computer.

I gave him the computer for Christmas. He called me for help after
losing his temper with a cable rep who said he'd have to pay for a
hookup. This is all his fault for not using the Netscape ISP disk that I
stuck in the box. He probably could have handled that.

Thanks again, everyone..
 
The cable provider (ISP) either supplies the cable modem or
you supply the modem that is DOCIS rated. The Windows XP
wizard will configure the cable connection, your username
and password from the ISP and you set DHCP to auto when you
tell the LAN configuration to automatically detect settings.

You set the connection to never dial and it will just use
the cable modem. In my opinion the RJ45 Ethernet is
superior to a USB connection and most computers have the
NIC.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


|I think I have more than enough information to finish
driving my brother
| over the edge.:)
|
| The poor wretch has never been near a computer before in
his life, so
| I'm having an awful time understanding what's actually
happening there.
| At first, I had to win an argument about which is the
monitor and which
| is the computer.
|
| I gave him the computer for Christmas. He called me for
help after
| losing his temper with a cable rep who said he'd have to
pay for a
| hookup. This is all his fault for not using the Netscape
ISP disk that I
| stuck in the box. He probably could have handled that.
|
| Thanks again, everyone..
|
| Sandman wrote:
| > Good advice from Lanwrench.... And I wouldn't even
bother with the stuff on
| > the disc; you don't really need it.....
| >
| > | >
| >>| >>
| >>>Can someone please direct me to the details of XP's
settings for a cable
| >>>modem? Thanks..
| >>
| >>Does the cable modem use an ethernet or USB cable to the
computer? Does
| >
| > the
| >
| >>target machine have the correct hardware - an ethernet
card (greatly
| >>preferred) or USB ports?
| >>
| >>If it's Etherenet, open the properties for the card and
ensure that TCP/IP
| >>ins installed and set up to automatically get an IP
address. Choose OK
| >
| > out
| >
| >>to the desktop.
| >>
| >>Plug the cable modem in, to the wall (power), to the
cable itself, and via
| >>ethernet or USB to the computer. Give it a couple of
minutes to
| >>initialize.
| >>
| >>Now, go to Start, Run, and type CMD.
| >>
| >>In the command prompt window, type:
| >>ipconfig /release
| >>
| >>and you should see a set of IP addresses with this
value:
| >>0.0.0.0
| >>
| >>Next type:
| >>ipconfig /renew
| >>
| >>and the computer should present you with new IP
addresses, that are not
| >>zero. As long as you do not see the words
"autoconfiguration address",
| >
| > you
| >
| >>are done. If you do, try just restarting the machine.
| >>
| >>HTH
| >>-pk
| >>
| >>
| >
| >
| >
 
harold said:
I think I have more than enough information to finish driving my
brother over the edge.:)
Click to expand...

Well, if we've helped you do that, I can die a happy woman. :)
The poor wretch has never been near a computer before in his life, so
I'm having an awful time understanding what's actually happening
there. At first, I had to win an argument about which is the monitor
and which is the computer.

I gave him the computer for Christmas. He called me for help after
losing his temper with a cable rep who said he'd have to pay for a
hookup. This is all his fault for not using the Netscape ISP disk
that I stuck in the box. He probably could have handled that.
Click to expand...

Actually, I wouldn't bother with any CDs given by an ISP - they aren't
necessary, and they install all sorts of extra crap. In addition, you don't
even need to run any sort of wizard in XP to follow my advice - although
there is one.
 
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