Button on Desktop Alert returns "Operation Failed" error

  • Thread starter Thread starter Josh Mikow
  • Start date Start date
J

Josh Mikow

Recently I upgraded from Office XP to Office 2003.

I enjoy the Desktop alert functionality which provide a summary of the email
when a new one is received so that I do not have to switch back to Outlook.

However, when I click the flag or X on the Desktop Alert, to mark it or
delete the message which came in, I get a popup saying "Operation Failed".

I would like to get this working without reinstalling Office 2003 from a
fresh install due to the time it would take. My co-worker installed a fresh
copy of Office 2003 and his works just fine.

Any suggestions would be appreciated.

Josh
 
Clear your Deleted Items folder and try again.

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I tried that and it still pops up with the error "The Operation Failed". I
tried clicking the X to delete the item.

Josh
 
are you using it against exchange server? if so, which server version and
are you using cache mode?
 
Yes. I am using it against an exchange 5.5 server, which will be upgraded
to 2000 soon.

I also do have cache mode turned on.


Diane Poremsky said:
are you using it against exchange server? if so, which server version and
are you using cache mode?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Josh Mikow said:
Recently I upgraded from Office XP to Office 2003.

I enjoy the Desktop alert functionality which provide a summary of the
email
when a new one is received so that I do not have to switch back to
Outlook.

However, when I click the flag or X on the Desktop Alert, to mark it or
delete the message which came in, I get a popup saying "Operation Failed".

I would like to get this working without reinstalling Office 2003 from a
fresh install due to the time it would take. My co-worker installed a
fresh
copy of Office 2003 and his works just fine.

Any suggestions would be appreciated.

Josh
Click to expand...
Click to expand...
 
try a new profile - if that doesn't help, disable cache mode.

--

Josh Mikow said:
Yes. I am using it against an exchange 5.5 server, which will be upgraded
to 2000 soon.

I also do have cache mode turned on.


Diane Poremsky said:
are you using it against exchange server? if so, which server version and
are you using cache mode?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Josh Mikow said:
Recently I upgraded from Office XP to Office 2003.

I enjoy the Desktop alert functionality which provide a summary of the
email
when a new one is received so that I do not have to switch back to
Outlook.

However, when I click the flag or X on the Desktop Alert, to mark it or
delete the message which came in, I get a popup saying "Operation Failed".

I would like to get this working without reinstalling Office 2003 from
a
fresh install due to the time it would take. My co-worker installed a
fresh
copy of Office 2003 and his works just fine.

Any suggestions would be appreciated.

Josh
Click to expand...
Click to expand...
Click to expand...
 
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