busy symbol(hour glass) is shown on desktop ,even though no of the programs are running

  • Thread starter Thread starter Rajesh
  • Start date Start date
R

Rajesh

hi all ,
I am using WIN XP and it is just a month old,
my laptop config is
1 GB RAM , INTEL dual core --1.67MHz ,100GB hdd ,
suddenly busy symbol shows upon desktop ,
I cannot find any task running task manager,
when I try to restart my sys , its not allowing me even though no of
the tasks are running,
and I can find that my system has become very slow,
anti virus is also update,
please help me,

thanks in advance,


Raj
 
Rajesh said:
hi all ,
I am using WIN XP and it is just a month old,
my laptop config is
1 GB RAM , INTEL dual core --1.67MHz ,100GB hdd ,
suddenly busy symbol shows upon desktop ,
I cannot find any task running task manager,
when I try to restart my sys , its not allowing me even though no of
the tasks are running,
and I can find that my system has become very slow,
anti virus is also update,
please help me,

thanks in advance,


Raj
Click to expand...


Do you also have several anti-spyware, adware etc apps that are used to scan
the system in safe mode?

Here are some links for removing malware, tips for handling a slow computer
and tips for clean boot troubleshooting.

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm

Richard Harper's Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

http://www.elephantboycomputers.com/page2.html#Removing_Malware

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml

http://mvps.org/winhelp2002/unwanted.htm
http://www.spywareinfo.com

Slow Computer
http://www3.telus.net/dandemar/slowcom.htm

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
 
Thanks for your help Rock,

I tried some of those tools ,
still , i feel like the prob is still there.
I observed that ,when I try to reboot ,
it is trying to end a programs called "ccApp" and "DISCover play.." ,
am not sure of what exactly these programs do.
I am using SONY VAIO laptop..

thanks ,
Raj ..
 
Rajesh said:
Thanks for your help Rock,

I tried some of those tools ,
still , i feel like the prob is still there.
I observed that ,when I try to reboot ,
it is trying to end a programs called "ccApp" and "DISCover play.." ,
am not sure of what exactly these programs do.
I am using SONY VAIO laptop..
Click to expand...

"ccApp" is part of Norton Antivirus. "DISCover play" is a Sony
application.

First make sure the machine is virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the machine is virus/malware-free, do clean-boot troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
 
Rajesh said:
Thanks for your help Rock,

I tried some of those tools ,
still , i feel like the prob is still there.
I observed that ,when I try to reboot ,
it is trying to end a programs called "ccApp" and "DISCover play.." ,
am not sure of what exactly these programs do.
I am using SONY VAIO laptop..

thanks ,
Raj ..
Click to expand...


Some of those tools? Which ones exactly? If the problem still exists go to
explore the ones you haven't used yet. ccApp and Discover Play give you
some clues. As Malke said the are associated with a Norton program and a
Sony app. Use the clean boot troubleshooting links we gave you to disable
them and see what happens. If Norton works on your system use it, but if
not you might want to get a different AV application, and don't go with
another of the large suites like McAfee.
 
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