builtin CD burning function

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Guest

Dear all,
we use Windows XP professional with SP 2 and all security fixes on our
clients. Some users want to write data onto the CD/DVD combo device.
Unfortunately they generate an error and are not able to write data CDs.

We checked the registry path:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE\CdRomHL-DT-ST_RW/DVD_GCC-4481B_______________1.03____]
but these settings are the same as in working installations. The imapi.exe
File is always in Version 5.01.2600.2180. These errors occur only in some
cases and we don't know what's the reason of this behaviour.

Does anybody have a solution for this problem?

Best regards and thanks in advance Matthias.
 
Unfortunately they generate an error and are not able to write data CDs.

What are the error messages? This could be a clue.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Hi Wesley,
this is a German error message - try to translate it:
When you try to drag and drop files or folders to the CD-Symbol in the
explorer view a window pops up and says
"problem to copy" (Headline)
"there was generated a problem while you are trying to copy a folder
what will you do

(Buttons) replay skip Abort

Hope it helps.
Wesley Vogel said:
Unfortunately they generate an error and are not able to write data CDs.
Click to expand...

What are the error messages? This could be a clue.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Matthias said:
Dear all,
we use Windows XP professional with SP 2 and all security fixes on our
clients. Some users want to write data onto the CD/DVD combo device.
Unfortunately they generate an error and are not able to write data CDs.

We checked the registry path:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE\CdRomHL-DT-ST_RW/DVD_G
CC-4481B_______________1.03____]
but these settings are the same as in working installations. The imapi.exe
File is always in Version 5.01.2600.2180. These errors occur only in some
cases and we don't know what's the reason of this behaviour.

Does anybody have a solution for this problem?

Best regards and thanks in advance Matthias.
Click to expand...
Click to expand...
 
Matthias said:
Hi Wesley,
this is a German error message - try to translate it:
When you try to drag and drop files or folders to the CD-Symbol in the
explorer view a window pops up and says
"problem to copy" (Headline)
"there was generated a problem while you are trying to copy a folder
what will you do

(Buttons) replay skip Abort

Hope it helps.
Wesley Vogel said:
Unfortunately they generate an error and are not able to write data CDs.
Click to expand...
What are the error messages? This could be a clue.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Matthias said:
Dear all,
we use Windows XP professional with SP 2 and all security fixes on our
clients. Some users want to write data onto the CD/DVD combo device.
Unfortunately they generate an error and are not able to write data CDs.

We checked the registry path:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE\CdRomHL-DT-ST_RW/DVD_G
CC-4481B_______________1.03____]
but these settings are the same as in working installations. The imapi.exe
File is always in Version 5.01.2600.2180. These errors occur only in some
cases and we don't know what's the reason of this behaviour.

Does anybody have a solution for this problem?
Click to expand...
Click to expand...
Click to expand...

Kelly has a few possible registry fixes that mention the CD. In
particular, the following.

http://www.kellys-korner-xp.com/xp_tweaks.htm

42. r-h column Remove CD Burning Features - _Undo_

And there are plenty of archived posts on the subject here:

http://groups.google.com/groups/search?q=drag+drop+cd+problem+copy+xp&qt_s=Search

If you were to type the German error message into the search pane, you
might find an answer that way..

g'luck,
 
Matthias,

I could use Google or Bablefish to translate from the German, but what you
have included seems to be missing some words. There doesn't seem to be
enough to go on.

The next time you get the error message, Click on the message to give it
focus, hit Ctrl + C to copy the error message and paste it into a message
and post back.

Sample of a copied error message...
---------------------------
msinfo
---------------------------
Windows cannot find 'msinfo'. Make sure you typed the name correctly, and
then try again. To search for a file, click the Start button, and then click
Search.
---------------------------
OK
---------------------------

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Matthias said:
Hi Wesley,
this is a German error message - try to translate it:
When you try to drag and drop files or folders to the CD-Symbol in the
explorer view a window pops up and says
"problem to copy" (Headline)
"there was generated a problem while you are trying to copy a folder
what will you do

(Buttons) replay skip Abort

Hope it helps.
Wesley Vogel said:
Unfortunately they generate an error and are not able to write data CDs.
Click to expand...

What are the error messages? This could be a clue.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Matthias said:
Dear all,
we use Windows XP professional with SP 2 and all security fixes on our
clients. Some users want to write data onto the CD/DVD combo device.
Unfortunately they generate an error and are not able to write data CDs.

We checked the registry path:
Click to expand...
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE\CdRomHL-DT-ST_RW/DVD_G
CC-4481B_______________1.03____]
but these settings are the same as in working installations. The
imapi.exe File is always in Version 5.01.2600.2180. These errors occur
only in some cases and we don't know what's the reason of this
behaviour.

Does anybody have a solution for this problem?

Best regards and thanks in advance Matthias.
Click to expand...
Click to expand...
Click to expand...
 
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