bugs! Help

  • Thread starter Thread starter lorna
  • Start date Start date
L

lorna

I have a window message that my computer will shut down
in 60 seconds. I have tried to download anit-virus but
the window pops up before I can complete it Please Help!
 
Hi there,

If not mistaken it is blaster virus. Well, you can go to
this website to download the free utility -
http://www.pandasoftware.com. Use that tool to clean up
the blaster virus.

There is another way, the manual way, open up regedit,
local machine, software, microsoft, windows, run, delete
the automatic windows update - i think it is pointing at
the system32 msblaster.exe (something like that). Remove
the msblaster.exe and you are safe.

Hope it helps.

Thanks.

Regards,
Chua Wen Ching :p
http://www.mind.com.my
 
You are most likely infected with the Blaster worm virus.



To stop the rebooting/shutdowns, right click on the task bar, choose task
manager, processes tab, look for msblast.exe. Highlight it and click end
process. Then turn on the xp firewall.

To turn on the firewall: control panel, network and internet connections,
network connections, right click your connection, properties, advanced tab,
check the protect my computer box. Do this as quickly as you can once the
desktop comes up. Then visit the sites below for the removal and patch info.

Symantec: removal info and removal tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

Network associates: removal instructions
http://vil.nai.com/vil/content/v_100547.htm


Also make sure to follow the links to the Microsoft pages for the patch or
visit windows update for the patch after you remove it.

http://support.microsoft.com/?kbid=823980

http://www.microsoft.com/security/incident/blast.asp
 
Hi Lorna,
A few easy steps and you should be taken care of. Be sure to leave this message open during the course of this
troubleshooting as you will be disconnecting your system from the internet. If you can, you may cansider saving these
instructions before begining.

1. Broadband connection users: Locate the telephone cable that runs from your external DSL or cable modem and unplug
that cable either from the modem or from the telephone jack.
Dial-up connection users: Locate the telephone cable that runs from the modem inside your computer to your telephone
jack and unplug that cable either from the telephone jack or from your computer.

2. Enable your XP Firewall;

On the taskbar at the bottom of your screen, click Start, and then click Control Panel.
Click the Network and Internet Connections category.
(If the Network and Internet Connectionsis not visible, click Switch to Category View under Control Panel on the left side of
the Control Panel window.)
Click Network Connections.
Right-click the Dial-up, LAN, or High-Speed Internet connection that you use to connect to the Internet, and then click
Properties from the context menu.
On the Advanced tab, under Internet Connection Firewall, select Protect my computer or network, and then click OK.
The Windows XP firewall is now enabled.

3. Reconnect your systems internet connection
4. Access the internet, go to the following site, locate STEP 2 and follow the remaining instructions;

http://www.microsoft.com/security/incident/blast.asp#

If you are unable complete these steps as outlined for any reason please provide a brief post with an update.
Thanks for your patience!


Mark Caldwell [MSFT]
Microsoft Corp.
Community MVP Lead

GET SECURE!!
HTTP://www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.
 
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