Browser Not Working!!!!

  • Thread starter Thread starter Sharon
  • Start date Start date
S

Sharon

OK, I use AOL. And, two days ago I installed their latest
9.0. Anyway, everything was fine and I was able to use
the MSIE 6.0 browser outside of AOL, like I always do.
Then, yesterday I woke up and I am no longer able to use
the browser outside of AOL 9.0 I still have AOL 8.0
installed and so I logged on to 8.0 and was able to use
the MSIE 6.0 browser outside of AOL. I have tried
everything, ran 8 different spyware and virus scans, all
was good. I uninstalled and reinstalled AOL and MSIE 6 5
times each!! I have changed the internet settings,
cleaned the cache and cookies and temp files, have
deleted the AOL adapter, did a scan sick and also did a
defrag! Still, I am not able to use the MSIE 6.0 browser
outside of AOL. I don't get it! Also, when I do have MSIE
6.0 and try to access a page, I sometimes see this down
in the lower left hand corner:

res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm

Other times is may change from looking for the URL I
typed to looking for this:

auto.search.msn.com (or something similar).

I am completely lost. I have talked to 8 AOL techs in
Live Help in two days and everything they suggested I do
I have done already. The last thing they told me to do
was to come to this website and post my problem because
they seem to think it's a MSIE 6.0 problem. Anyway,
that's my story. I am using Windows XP Home, 2.4 Gig
Pentium 4 Processor, 80 Gig Hard Drive, 512 RAM. I think
that covers it. PLEASE HELP! I am going nuts!
 
Hi Fero - It sounds like you've been hijacked. If you go to this page at
Jim Eshelman's site, here: http://aumha.org/a/noads.htm and wait a little
bit (be patient), an analysis of a number of possible parasites on your
machine will be made to help you identify and remove them. NOTE: You will
need to disable Ad Blocking in Zone Alarm 3.x, if present or any other Ad
Blocking software which interferes with Java Scripting for this scan to
work. You should get a message between the two lines of **** giving the
results of the scan.

For the general hijack case, the best way to start is to get Ad-Aware 6.0,
Build 162 or later, here: http://www.lavasoftusa.com/support/download/.
Update and run this regularly to get rid of most "spyware/hijackware" on
your machine.

Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After fixing things with SpyBot S&D, be sure to
re-boot and rerun SpyBot again and repeat this cycle until you get a clean
"no red" scan.


Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm

Lastly, a very useful utility for examining your system and correcting
problems is Hijack This, which you can download here:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip See also,
HijackThis Quick Start Help, http://www.tomcoyote.org/hjt/ (Recommended)
This site has a number of useful references and information also:
http://www.spywareinfo.com/articles/hijacked/ and here
http://www.spywareinfo.com/downloads.php

Another program giving a good inventory of all of the possible start vectors
is AutostartExplorer, here: http://www.misec.net/aexp.jsp While it doesn't
allow control of startups, it's extremely comprehensive in examining all of
the possible sources. Highly Recommended

Next, go here: http://www.mlin.net/StartupCPL.shtml and get Mike Lin's
Startup Control Panel applet. A somewhat more difficult to use but more
extensive program to do the same thing is StartupList from here:
http://www.lurkhere.com/~nicefiles/index.html, or even better, Autoruns from
here: http://www.sysinternals.com/ntw2k/source/misc.shtml#autoruns. Be
very careful about doing any Registry modifications directly unless you're
comfortable with this, and be sure that you BACKUP your Registry before
making any changes, so that you can recover if something goes wrong.
Changes made with StartUpCPL are less likely to cause problems, and are
usually a matter of just re-enabling the particular program. Another
program of this type that I can recommend is StartMan, free, here:
http://www.spywareinfo.com/downloads/startman/. If you have problems with
suspected hijackers, you can look up and investigate suspect programs in
your StartUp lists here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm (Recommended)
http://www.3feetunder.com/krick/startup/list.html (Recommended)
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm (Recommended)


Some hijackers install themselves as Browser Helper Objects. Get BHOCop
here: BHO Cop http://www.pcmag.com/article2/0,4149,270,00.asp
(Unfortunately, no longer free from that link but you can read about it
there, and here is a direct download link for it:
http://websec.arcady.fr/bhocop.zip) and take a look at what BHO's are
currently installed. Some things like AdShield and Acrobat are normal, but
if you see something that doesn't make any sense, try disabling it and see
if that helps. Another excellent program for this same purpose is BHODemon,
(still free) here: http://www.definitivesolutions.com/ or here:
http://www.spywareinfo.com/downloads/bhod/ I would recommend both. You can
also check/control BHO's using the Tools function of SpyBot S&D.

There's good information about hijacking and fixes available here:

Andrew Clover's parasite page: http://www.doxdesk.com/parasite/ (Highly
recommended)
Robert Allen's parasite page: http://allentech.net/parasite/index.phtml
(Highly recommended)
http://www.spywareinfo.com/hijacked.html
http://gmpservicesinc.com/Articles/hijack.asp (links here for .reg files to
lock and unlock your homepage, BTW. You can also use this program to toggle
locking/unlocking of your homepage:
http://www.dougknox.com/security/scripts/nosethomepage.vbs Recommended)
http://www.mvps.org/inetexplorer/answers.htm#home_page

Also, there's a new class of hijacker using Window's Messenger Service (not
Instant Messaging, BTW). See: Messenger Service Window That Contains an
Internet Advertisement Appears http://support.microsoft.com/?id=330904
which identifies reasons to keep this service and steps to take if you do.
You can test your system and follow the 'Prevention' link to get additional
information here: http://www.mynetwatchman.com/winpopuptester.asp.
These are due to open NetBios ports 135, 137-139 and
445. You really need to block these with a firewall as a general
protection measure. You can stop the popups by turning off Messenger
Service; however, this still leaves you vulnerable.

Messenger Service is not per se Spyware or something that MS did wrong - It
provides a messaging capability which is useful for local intranets and is
also sometimes (albeit nowdays infrequently) used by some applications to
provide popup messaages to users. However, it can also be (and now
frequently is) used to introduce spam via this open NetBios channel.
For a single user home computer, it normally isn't needed and can be
turned off which will eliminate the spam popups. This DOESN'T, however,
remove the vulnerability of having these ports open, when in fact they
aren't needed, since they can be perverted in other ways as well, some
of which can be much more damaging than just a spam popup.

Unless you have very good reasons to keep this active, it should be turned
off in Win2k and XP. Go here and do what it says:
http://www.itc.virginia.edu/desktop/docs/messagepopup/ or, even better, get
MessageSubtract, free, here, which will give you flexible control of the
service and viewing of these messages:
http://www.intermute.com/messagesubtract/help.html Recommended.

(FWIW, ZoneAlarm's default Internet Zone firewall configuration blocks
the necessary ports to prevent this use of Messenger Service. I don't
know the situation with regard to other firewalls.)

Once you get this cleaned up, you might want to consider installing the
SpywareBlaster and SpywareGuard here to help prevent this kind of thing from
happening in the future:
http://www.wilderssecurity.com/spywareblaster.html (Prevents malware Active
X installs) (BTW, SpyWare Blaster is not memory resident ... no CPU or
memory load - but keep it updated) The latest version as of this writing
will prevent installation or prevent the malware from running if it is
already installed, and it provides information and fixit-links for a variety
of parasites.
http://www.wilderssecurity.net/spywareguard.html (Monitors for attempts to
install malware) Both Very Highly Recommended.

See if any of this helps and post back with your results.


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 
have you tried using HijackThis? Here is a link to a
great site for more info:

http://www.spywareinfo.com/forums/index.php?
s=8d71d0431fac0816427ec0a20572cee1&act=SF&f=11

-----Original Message-----

Hi,

I've a problem with my ie 6.0. When I want to access to a web site by
writing manually in adress bar. I see in status bar that ie is searching for
another page and then gives "the page cannot be displayed" error.

for example if I write www.microsoft.com to address bar, below, in status
bar it shows like this:
http://vrape.hardloved.com/top/search.php?
Click to expand...
id=1&s=www.microsoft.com And then
 
Hi Sharon - Well, AFAIK, Ferhan's was the original post. ??? But, tell
us (again?) about your problem?

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 
Hi Sharon - Well, I'm not familiar with any of the AOL , er, "stuff", so I
don't think I'm going to be of much help here. Perhaps someone else can
jump in with something constructive. In the meantime, the following is a
"general" fix for many IE problems that you can try. It can't hurt, and
might help:


1. Go to Start|Run and enter one line at a time (or even easier, open a DOS
box and copy the following in its entirety and then paste it into the box):

regsvr32 comcat.dll
regsvr32 Shdocvw.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Shell32.dll
regsvr32 Msoeacct.dll
regsvr32 "C:\Program Files\Outlook Express\Msoe.dll"
regsvr32 msjava.dll
regsvr32 browseui.dll
regsvr32 Olepro32.dll
regsvr32 Msjet40.dll
regsvr32 Msjtor40.dll
regsvr32 Dao360.dll


with a Return after each .dll. You'll get a message about successful
completion of the re-registration process after each one, then enter the
next (with the DOS box they'll be continuous except for the last one).

If you use Win98x and get an error on Shell32.dll, ignore it. Only the ME,
Win2k and XP versions of windows have shell32 as an object that needs
registering. (For these earlier operating systems, run "regsvr32
shdoc401.dll " instead of "regsvr32 Shell32.dll".) Depending on your
system, you may also get "not found" error messages on the last two - if so,
ignore them.

Re-start your computer when you've finished.

2. Some links to additional possible solutions are given here:
http://www.mvps.org/inetexplorer/answers.htm#new_window
Also see: http://support.microsoft.com/?kbid=281679 for certain registry
checks that can be made.

3. You can also do the following, but BE AWARE that it will reset to the
default Homepage and Search. Go to: IE/Tools/Internet Options/Programs/
and click Reset Web Settings.


4. And now go to Windows Explorer/Tools/Folder Options/File Types. Scroll
down to URL:HyperText Transfer Protocol/Advanced/Edit. Under Application
used to perform action it should read: "C:\Program Files\Internet
Explorer\iexplore.exe" -nohome

(Check the path to iexplore.exe to make sure that is correct and use the
double quotes. It may be "%SystemDrive%:\Program Files\Plus!\Microsoft
Internet" for NT4. )

DDE should be set to: "%1",,-1,0,,,,
Application should say: IExplore
DDE application not running should be blank
Topic should be: WWW_OpenURL

The above settings should also be there for URL:Gopher.

Here's a more detailed procedure for this if you have difficulty, courtesy
of Robert Aldwinckle:

"1. Find Files for E:\Program Files\iexplore.exe
(That's a partial path I'm giving it to just get there quicker.)
2. Use Alt-Enter to open the Properties for that file
3. Click on the Location: field. Select it all (Shift-F10,A)
4. Copy it to the clipboard. (Shift-F10,C)
5. Open Folder Options and navigate to
Editing action for type: URL: Hypertext Transfer Protocol
6. In the box labeled Application used to perform action (Alt-L)
highlight everything _between_ the first doublequote and the
last backslash. NB: leave unhighlighted the characters I mention
and everything after the last backslash.
7. Press Ctrl-v
8. Close the dialogs.

....
If there are other protocols you need fixed do them in the same way.

Here's what my procedure is based on. It will give you a
bit more detail about step 5 which is OS dependent.
FWIW I start Folder Options using my Start menu
(Win,s,f) (I'm using Windows NT + WDU.)

OLEXP: Internet Shortcuts in Outlook Express Do Not Start Web Browser
(Q177054)"



See if that helps.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 
Phew! Ok, I did the dos thing like you said. No luck! I
also checked out the additional links you provided. No
luck! Resetting the browser I've done a million times in
the past. No luck! I also did the Windows Explore like
you mentioned and everything pointed in the right
direction and all said what it should say. Still, no
luck! I am so sick of this prob! I can't believe AOL
hasn't been able to help! I don't get it. Thanks for
trying. I appreciate it!!
 
Sharon,
DNS errors are sometimes related to a bad HOSTS file ....
In the event you can not access a site and you believe it may be due to an
entry in the HOSTS file.

You can use a simple batch file to rename the HOSTS file "on-the-fly".
Download: RenHosts.bat
http://www.mvps.org/winhelp2002/hosts.htm
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 8-20-03]
Please post replies to this Newsgroup, email address is invalid
 
I tried downloading that file and it still doesn't work.
I'm telling you, I have tried everything at this point! I
can't believe this has so many people stumped! It's crazy!
I can't fix it, 8 AOL techs can't fix it, people here
can't fix it, people over at www.spywareinfo.com can't
fix it, people like myself on AOL (their message boards)
can't fix it! I am about to toss this comp out the
window!! Thanks for the help thus far guys! I appreciate
it!
-----Original Message-----
Sharon,
DNS errors are sometimes related to a bad HOSTS file ....
In the event you can not access a site and you believe it may be due to an
entry in the HOSTS file.

You can use a simple batch file to rename the HOSTS file "on-the-fly".
Download: RenHosts.bat
http://www.mvps.org/winhelp2002/hosts.htm
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 8-20- 03]
Please post replies to this Newsgroup, email address is invalid
--
What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp
--

Sharon said:
Phew! Ok, I did the dos thing like you said. No luck! I
also checked out the additional links you provided. No
luck! Resetting the browser I've done a million times in
the past. No luck! I also did the Windows Explore like
you mentioned and everything pointed in the right
direction and all said what it should say. Still, no
luck! I am so sick of this prob! I can't believe AOL
hasn't been able to help! I don't get it. Thanks for
trying. I appreciate it!!

AOL ,
er, "stuff", so I Perhaps
someone else can It
can't hurt, and for
the last one).
given here:
http://www.mvps.org/inetexplorer/answers.htm#new_window for
certain registry it
will reset to the IE/Tools/Internet
Options/Programs/ MSIE 6
5 I
do
Click to expand...


.
Click to expand...
 
Hi Sharon - Well, one final thought. Try installing/reinstalling hotfix
818529, here:
http://www.microsoft.com/windows/ie/downloads/critical/818529/default.asp

Other than that - can you live with AOL 8.x (if you insist on having AOL in
the first place :) )?

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
Sharon said:
I tried downloading that file and it still doesn't work.
I'm telling you, I have tried everything at this point! I
can't believe this has so many people stumped! It's crazy!
I can't fix it, 8 AOL techs can't fix it, people here
can't fix it, people over at www.spywareinfo.com can't
fix it, people like myself on AOL (their message boards)
can't fix it! I am about to toss this comp out the
window!! Thanks for the help thus far guys! I appreciate
it!
-----Original Message-----
Sharon,
DNS errors are sometimes related to a bad HOSTS file ....
In the event you can not access a site and you believe it may be due to an
entry in the HOSTS file.

You can use a simple batch file to rename the HOSTS file "on-the-fly".
Download: RenHosts.bat
http://www.mvps.org/winhelp2002/hosts.htm
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 8-20- 03]
Please post replies to this Newsgroup, email address is invalid
--
What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp
--

Sharon said:
Phew! Ok, I did the dos thing like you said. No luck! I
also checked out the additional links you provided. No
luck! Resetting the browser I've done a million times in
the past. No luck! I also did the Windows Explore like
you mentioned and everything pointed in the right
direction and all said what it should say. Still, no
luck! I am so sick of this prob! I can't believe AOL
hasn't been able to help! I don't get it. Thanks for
trying. I appreciate it!!


-----Original Message-----
Hi Sharon - Well, I'm not familiar with any of the AOL ,
er, "stuff", so I
don't think I'm going to be of much help here. Perhaps
someone else can
jump in with something constructive. In the meantime,
the following is a
"general" fix for many IE problems that you can try. It
can't hurt, and
might help:


1. Go to Start|Run and enter one line at a time (or
even easier, open a DOS
box and copy the following in its entirety and then
paste it into the box):

regsvr32 comcat.dll
regsvr32 Shdocvw.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Shell32.dll
regsvr32 Msoeacct.dll
regsvr32 "C:\Program Files\Outlook Express\Msoe.dll"
regsvr32 msjava.dll
regsvr32 browseui.dll
regsvr32 Olepro32.dll
regsvr32 Msjet40.dll
regsvr32 Msjtor40.dll
regsvr32 Dao360.dll


with a Return after each .dll. You'll get a message
about successful
completion of the re-registration process after each
one, then enter the
next (with the DOS box they'll be continuous except for
the last one).

If you use Win98x and get an error on Shell32.dll,
ignore it. Only the ME,
Win2k and XP versions of windows have shell32 as an
object that needs
registering. (For these earlier operating systems,
run "regsvr32
shdoc401.dll " instead of "regsvr32 Shell32.dll".)
Depending on your
system, you may also get "not found" error messages on
the last two - if so,
ignore them.

Re-start your computer when you've finished.

2. Some links to additional possible solutions are
given here:
http://www.mvps.org/inetexplorer/answers.htm#new_window
Also see: http://support.microsoft.com/?kbid=281679 for
certain registry
checks that can be made.

3. You can also do the following, but BE AWARE that it
will reset to the
default Homepage and Search. Go to: IE/Tools/Internet
Options/Programs/
and click Reset Web Settings.


4. And now go to Windows Explorer/Tools/Folder
Options/File Types. Scroll
down to URL:HyperText Transfer Protocol/Advanced/Edit.
Under Application
used to perform action it should read: "C:\Program
Files\Internet
Explorer\iexplore.exe" -nohome

(Check the path to iexplore.exe to make sure that is
correct and use the
double quotes. It may be "%SystemDrive%:\Program
Files\Plus!\Microsoft
Internet" for NT4. )

DDE should be set to: "%1",,-1,0,,,,
Application should say: IExplore
DDE application not running should be blank
Topic should be: WWW_OpenURL

The above settings should also be there for URL:Gopher.

Here's a more detailed procedure for this if you have
difficulty, courtesy
of Robert Aldwinckle:

"1. Find Files for E:\Program Files\iexplore.exe
(That's a partial path I'm giving it to just get
there quicker.)
2. Use Alt-Enter to open the Properties for that
file
3. Click on the Location: field. Select it all
(Shift-F10,A)
4. Copy it to the clipboard. (Shift-F10,C)
5. Open Folder Options and navigate to
Editing action for type: URL: Hypertext Transfer
Protocol
6. In the box labeled Application used to perform
action (Alt-L)
highlight everything _between_ the first
doublequote and the
last backslash. NB: leave unhighlighted the
characters I mention
and everything after the last backslash.
7. Press Ctrl-v
8. Close the dialogs.

....
If there are other protocols you need fixed do them in
the same way.

Here's what my procedure is based on. It will give you a
bit more detail about step 5 which is OS dependent.
FWIW I start Folder Options using my Start menu
(Win,s,f) (I'm using Windows NT + WDU.)

OLEXP: Internet Shortcuts in Outlook Express Do Not
Start Web Browser
(Q177054)"



See if that helps.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In Sharon <[email protected]> typed:
Actually, if you look, you will see he posted his
problem
under mine. Anyway, here is what I wrote.


OK, I use AOL. And, two days ago I installed their
latest
9.0. Anyway, everything was fine and I was able to use
the MSIE 6.0 browser outside of AOL, like I always do.
Then, yesterday I woke up and I am no longer able to
use
the browser outside of AOL 9.0 I still have AOL 8.0
installed and so I logged on to 8.0 and was able to use
the MSIE 6.0 browser outside of AOL. I have tried
everything, ran 8 different spyware and virus scans,
all
was good. I uninstalled and reinstalled AOL and MSIE 6
5
times each!! I have changed the internet settings,
cleaned the cache and cookies and temp files, have
deleted the AOL adapter, did a scan sick and also did a
defrag! Still, I am not able to use the MSIE 6.0
browser
outside of AOL. I don't get it! Also, when I do have
MSIE
6.0 and try to access a page, I sometimes see this down
in the lower left hand corner:

res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm

Other times is may change from looking for the URL I
typed to looking for this:

auto.search.msn.com (or something similar).

I am completely lost. I have talked to 8 AOL techs in
Live Help in two days and everything they suggested I
do
I have done already. The last thing they told me to do
was to come to this website and post my problem because
they seem to think it's a MSIE 6.0 problem. Anyway,
that's my story. I am using Windows XP Home, 2.4 Gig
Pentium 4 Processor, 80 Gig Hard Drive, 512 RAM. I
think
that covers it. PLEASE HELP! I am going nuts!
.




-----Original Message-----
Hi Sharon - Well, AFAIK, Ferhan's was the original
post. ??? But, tell
us (again?) about your problem?


.
Click to expand...


.
Click to expand...
Click to expand...
 
Ok, I tried that too. No luck! AHHHHHH! Actually, I have
never had any probs with AOL, if you can believe that,
before this. And, my husband has his own comp and has AOL
9.0 installed and his browser is fine. AOL is working
perfectly for him. I just don't get it. Anyway, thanks
again.

-----Original Message-----
Hi Sharon - Well, one final thought. Try installing/reinstalling hotfix
818529, here:
http://www.microsoft.com/windows/ie/downloads/critical/81 8529/default.asp

Other than that - can you live with AOL 8.x (if you insist on having AOL in
the first place :) )?

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
Sharon said:
I tried downloading that file and it still doesn't work.
I'm telling you, I have tried everything at this point! I
can't believe this has so many people stumped! It's crazy!
I can't fix it, 8 AOL techs can't fix it, people here
can't fix it, people over at www.spywareinfo.com can't
fix it, people like myself on AOL (their message boards)
can't fix it! I am about to toss this comp out the
window!! Thanks for the help thus far guys! I appreciate
it!
-----Original Message-----
Sharon,
DNS errors are sometimes related to a bad HOSTS file ....
In the event you can not access a site and you believe it may be due to an
entry in the HOSTS file.

You can use a simple batch file to rename the HOSTS file "on-the-fly".
Download: RenHosts.bat
http://www.mvps.org/winhelp2002/hosts.htm
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers,
Click to expand...
Trojans,
with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 8-
Click to expand...
20-
03]
Please post replies to this Newsgroup, email address
Click to expand...
is
invalid
--
What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp
--

Phew! Ok, I did the dos thing like you said. No luck! I
also checked out the additional links you provided. No
luck! Resetting the browser I've done a million times in
the past. No luck! I also did the Windows Explore like
you mentioned and everything pointed in the right
direction and all said what it should say. Still, no
luck! I am so sick of this prob! I can't believe AOL
hasn't been able to help! I don't get it. Thanks for
trying. I appreciate it!!


-----Original Message-----
Hi Sharon - Well, I'm not familiar with any of the AOL ,
er, "stuff", so I
don't think I'm going to be of much help here. Perhaps
someone else can
jump in with something constructive. In the meantime,
the following is a
"general" fix for many IE problems that you can try. It
can't hurt, and
might help:


1. Go to Start|Run and enter one line at a time (or
even easier, open a DOS
box and copy the following in its entirety and then
paste it into the box):

regsvr32 comcat.dll
regsvr32 Shdocvw.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Shell32.dll
regsvr32 Msoeacct.dll
regsvr32 "C:\Program Files\Outlook Express\Msoe.dll"
regsvr32 msjava.dll
regsvr32 browseui.dll
regsvr32 Olepro32.dll
regsvr32 Msjet40.dll
regsvr32 Msjtor40.dll
regsvr32 Dao360.dll


with a Return after each .dll. You'll get a message
about successful
completion of the re-registration process after each
one, then enter the
next (with the DOS box they'll be continuous except for
the last one).

If you use Win98x and get an error on Shell32.dll,
ignore it. Only the ME,
Win2k and XP versions of windows have shell32 as an
object that needs
registering. (For these earlier operating systems,
run "regsvr32
shdoc401.dll " instead of "regsvr32 Shell32.dll".)
Depending on your
system, you may also get "not found" error messages on
the last two - if so,
ignore them.

Re-start your computer when you've finished.

2. Some links to additional possible solutions are
given here:

http://www.mvps.org/inetexplorer/answers.htm#new_window
Also see: http://support.microsoft.com/?kbid=281679 for
certain registry
checks that can be made.

3. You can also do the following, but BE AWARE that it
will reset to the
default Homepage and Search. Go to: IE/Tools/Internet
Options/Programs/
and click Reset Web Settings.


4. And now go to Windows Explorer/Tools/Folder
Options/File Types. Scroll
down to URL:HyperText Transfer Protocol/Advanced/Edit.
Under Application
used to perform action it should read: "C:\Program
Files\Internet
Explorer\iexplore.exe" -nohome

(Check the path to iexplore.exe to make sure that is
correct and use the
double quotes. It may be "%SystemDrive%:\Program
Files\Plus!\Microsoft
Internet" for NT4. )

DDE should be set to: "%1",,-1,0,,,,
Application should say: IExplore
DDE application not running should be blank
Topic should be: WWW_OpenURL

The above settings should also be there for URL:Gopher.

Here's a more detailed procedure for this if you have
difficulty, courtesy
of Robert Aldwinckle:

"1. Find Files for E:\Program Files\iexplore.exe
(That's a partial path I'm giving it to just get
there quicker.)
2. Use Alt-Enter to open the Properties for that
file
3. Click on the Location: field. Select it all
(Shift-F10,A)
4. Copy it to the clipboard. (Shift-F10,C)
5. Open Folder Options and navigate to
Editing action for type: URL: Hypertext Transfer
Protocol
6. In the box labeled Application used to perform
action (Alt-L)
highlight everything _between_ the first
doublequote and the
last backslash. NB: leave unhighlighted the
characters I mention
and everything after the last backslash.
7. Press Ctrl-v
8. Close the dialogs.

....
If there are other protocols you need fixed do them in
the same way.

Here's what my procedure is based on. It will give you a
bit more detail about step 5 which is OS dependent.
FWIW I start Folder Options using my Start menu
(Win,s,f) (I'm using Windows NT + WDU.)

OLEXP: Internet Shortcuts in Outlook Express Do Not
Start Web Browser
(Q177054)"



See if that helps.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In Sharon <[email protected]> typed:
Actually, if you look, you will see he posted his
problem
under mine. Anyway, here is what I wrote.


OK, I use AOL. And, two days ago I installed their
latest
9.0. Anyway, everything was fine and I was able to use
the MSIE 6.0 browser outside of AOL, like I always do.
Then, yesterday I woke up and I am no longer able to
use
the browser outside of AOL 9.0 I still have AOL 8.0
installed and so I logged on to 8.0 and was able to use
the MSIE 6.0 browser outside of AOL. I have tried
everything, ran 8 different spyware and virus scans,
all
was good. I uninstalled and reinstalled AOL and MSIE 6
5
times each!! I have changed the internet settings,
cleaned the cache and cookies and temp files, have
deleted the AOL adapter, did a scan sick and also did a
defrag! Still, I am not able to use the MSIE 6.0
browser
outside of AOL. I don't get it! Also, when I do have
MSIE
6.0 and try to access a page, I sometimes see this down
in the lower left hand corner:

res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm

Other times is may change from looking for the URL I
typed to looking for this:

auto.search.msn.com (or something similar).

I am completely lost. I have talked to 8 AOL techs in
Live Help in two days and everything they suggested I
do
I have done already. The last thing they told me to do
was to come to this website and post my problem because
they seem to think it's a MSIE 6.0 problem. Anyway,
that's my story. I am using Windows XP Home, 2.4 Gig
Pentium 4 Processor, 80 Gig Hard Drive, 512 RAM. I
think
that covers it. PLEASE HELP! I am going nuts!
.




-----Original Message-----
Hi Sharon - Well, AFAIK, Ferhan's was the original
post. ??? But, tell
us (again?) about your problem?


.



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