Break Outlook email link with Exchange

  • Thread starter Thread starter Mark Bailey
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Mark Bailey

I have a situation where I need to stop Outlook 2003 from receiving
mail from the users Exchange 2003 mailbox but still allow the use of
calender & tasks. This is to allow a DMS to take over the management
of email.
Is this possible? How?
This is with SBS 2003.
Thanks,
Mark Bailey
 
I suppose if you go into AD User properties for the user, and remove the
default SMTP address assigned for the user (the one that points to their
external public email address), that would stop emails from coming in.

What is this DMS system you are looking at?
 
Uhhh ... ignore my comment about editing AD properties ... I was only
thinking outloud while I was trying to be on a conference call this morning.
Shoot, all that will do is send emails back as non-deliverable!

Is the DMS system going to be your mail server as well?

--
Kevin Weilbacher [SBS-MVP]
"The days pass by so quickly now, the nights are seldom long"


Kevin Weilbacher said:
I suppose if you go into AD User properties for the user, and remove the
default SMTP address assigned for the user (the one that points to their
external public email address), that would stop emails from coming in.

What is this DMS system you are looking at?

--
Kevin Weilbacher [SBS-MVP]
"The days pass by so quickly now, the nights are seldom long"


Mark Bailey said:
I have a situation where I need to stop Outlook 2003 from receiving
mail from the users Exchange 2003 mailbox but still allow the use of
calender & tasks. This is to allow a DMS to take over the management
of email.
Is this possible? How?
This is with SBS 2003.
Thanks,
Mark Bailey
Click to expand...
Click to expand...
 
The DMS we are looking at is called AutoTrac Architect. It is system
designed in the UK for use in an architectural practice. As well as
the DMS side of things, which is pretty straight forward it also
handles alot of financial forcasting, projects budgets etc.
Potentially a very good system if they could just sort the email out.
They are basically forcing people to move away from a feature rich app
like Outlook (or even Thunderbird and the myriad of other excellent
clients out there) for their browser based client which to be honest
is junk. I feel that even if I can sort my problem out I will have a
mutiny on my hands before the month is out!

The DMS does not take over the email server role of Exchange. All it
does is use a POP3 connector to pull the email from the exchange store
and move it to its own temp dir. When people file the emails (they are
forced to by the system when they reply, forward or compose - info
like project name etc) the .eml file then gets moved to the same
location as the rest of the related project data and the SQL DB is
updated.

It also sends outgoing email via the exchange SMTP.

Ideally what I would like to see happen is for some sort of conduit
between the DMS SQL DB and Outlook so that the tagging of the message
to the DB will happen from within Outlook. Then somehow the message
would get saved from Outlook to the relevant location.

I have found a number of apps that do parts of what I have described
but not the whole hog. GFI Mail Archiver writes all incoming and
outgoing messages to a SQL DB so thats a start!

Right....about 35 hours left to find a solution!

Thanks
Mark
 
Hi Mark,

From Outlook select the file menu and "Work offline"

That efectively disconnects you from the Exchange server but still allows
access. This will only work if the connection to exchange is setup in cached
mode.
 
Stevereno (remove) wrote:
Thanks Steve.
I thought of this. The problem is that it is too easy for the user to
overide the new system by going back 'online' with Outlook.
 
Stevereno said:
From Outlook select the file menu and "Work offline"

That efectively disconnects you from the Exchange server but still
allows access. This will only work if the connection to exchange is
setup in cached mode.
Click to expand...

But how does this continue to provide access to the calendaring and tasks?
 
Mark,

As the application uses a POP3 Client, it presumably would allow you to
leave a copy on the server. So, activate the POP3 Server on Exchange and
have the client App receive it's POP Mail from that leaving a copy on
the server.

Users would then have the full use of Outlook/Exchange as well as
receiving the mail in their application. You could also copy all sent
mail to Second Mailbox for the clients as a way of ensuring all "Sent
Items" get stored in exchange as well.
 
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