Bought wrong Windows XP

  • Thread starter Thread starter Dave Sheldon
  • Start date Start date
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Dave Sheldon

I bought the Windows XP program from LS MICRO in Salt Lake
City, UT, over the internet. When I went to install it, I
found out that it was only for brand new computers. What I
needed was the upgrade from Windows 98. Since I had
alreayd opened the package, LS MICRO would not exchange
it. Does anyone know what I can do, without just buying
anotehr one?
 
You are much better off preparing your system, backing up all of your
important stuff and performing a clean install anyway.
 
Are you sure your version will not upgrade Win98? Have you attempted to upgrade
to ?

I bought the Windows XP program from LS MICRO in Salt Lake
City, UT, over the internet. When I went to install it, I
found out that it was only for brand new computers. What I
needed was the upgrade from Windows 98. Since I had
alreayd opened the package, LS MICRO would not exchange
it. Does anyone know what I can do, without just buying
anotehr one?
 
I bought the Windows XP program from LS MICRO in Salt Lake
City, UT, over the internet. When I went to install it, I
found out that it was only for brand new computers. What I
needed was the upgrade from Windows 98. Since I had
alreayd opened the package, LS MICRO would not exchange
it. Does anyone know what I can do, without just buying
anotehr one?
Click to expand...

What you bought is an OEM version, which is not just for new computers. The
only difference in this and a retail copy is that the OEM version will be tied
to the first computer that you install it on. In other words, you will not be
able to reuse it if you get another motherboard or another computer.

While I do think that you can upgrade your 98 from this disc, I would really
suggest that you consider a clean install of XP. It is well worth the effort of
backing up your data and reinstalling programs. Your new install will work
musch better than an upgrade install.

Since you will not be able to get a refund (sop for this situation) you may as
well use the disc to either upgrade your 98 or do a clean install.

Ed
 
Dave Sheldon said:
I bought the Windows XP program from LS MICRO in Salt Lake
City, UT, over the internet. When I went to install it, I
found out that it was only for brand new computers. What I
needed was the upgrade from Windows 98. Since I had
alreayd opened the package, LS MICRO would not exchange
it. Does anyone know what I can do, without just buying
anotehr one?
Click to expand...

It sounds like you bought the OEM version of Windows XP.
If so, you should be able to do a fresh install of XP rather
than an upgrade. A fresh install would be the better way
to go anyway, since many have reported problems after doing
an upgrade from 98. You can probably set the BIOS on your
computer to boot your XP CD directly: set the boot order
to, for example, floppy, CDROM, hard drive. Backup up
any data you want to keep first, or, better yet, install on a
new hard drive and use your current one as a slave.

-- Bob Day
 
Greetings --

If you received the specific version that you ordered and paid
for, the merchant is certainly under no obligation to correct _your_
mistake. If you ordered and paid for an Upgrade version, and received
the wrong version (apparently an OEM CD) instead, you should have
returned it before you opened it. By opening and attempting to
install the product, you pretty much accepted it as an adequate
"substitute" for what you wanted. I'm sure you'll find the merchant's
return policy displayed on their web site and on the invoice that you
received along with the installation CD.

You options now are to use the OEM CD you have to perform a clean
installation, or to purchase the Upgrade version.

Bruce Chambers

--
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You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
It is not accurate that all OEM versions cannot be used on other computers.
I've already installed the same install disk on two different computers
using two different [purchased] PID's. Product activation on the second
install was completed over the internet - no need to call in.

I've also reinstalled the OEM CD disk on a third computer, but using one of
the same PID's. I had to call, explain what I was doing and completed the
Product Activation. [Of course, I am not using the original computer].
 
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