bootup failure

  • Thread starter Thread starter Eliot Acosta
  • Start date Start date
E

Eliot Acosta

Both Win98 and XP are installed on my system with XP configured to startup
by default. After swapping a total of 128Mb of ram last nite for a total of
384Mb (system max.), the system boots up normally and operates fantastically
under win98. However, when booting under XP, the system automatically
restarts just before reaching both the regular WinXP desktop and the WinXP
Safe Mode desktop. I've also tried using the Last Known Good Configuration
but the system automatically restarts as in the other two cases. All sticks
are made by Micron. I'm guessing it's a winXP problem and not a ram problem
since the system operates fine under win98. Any and all help deeply
appreciated.
 
Eliot said:
Both Win98 and XP are installed on my system with XP configured to
startup by default. After swapping a total of 128Mb of ram last nite
for a total of 384Mb (system max.), the system boots up normally and
operates fantastically under win98. However, when booting under XP,
the system automatically restarts just before reaching both the
regular WinXP desktop and the WinXP Safe Mode desktop. I've also
tried using the Last Known Good Configuration but the system
automatically restarts as in the other two cases. All sticks are
made by Micron. I'm guessing it's a winXP problem and not a ram
problem since the system operates fine under win98.


Not necessarily a good guess. Windows XP is much fussier that Windows 98
about RAM,and especially matching of different sticks of RAM. Is the new RAM
identical to the old in all respects, particularly in timing?
 
In addition, the Win98 System Properties window shows "384Mb of RAM". Also,
bios setup shows 384Mb of extended ram and the ram passes the bios ram test.
 
Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties,
Advanced, StartUp and Recovery, System Failure and uncheck
box before Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

There will also be Error Reports in Event Viewer. Please post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What drivers
are listed as unsigned? Disregard those which are not checked.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Ken Blake said:
Not necessarily a good guess. Windows XP is much fussier that Windows 98
about RAM,and especially matching of different sticks of RAM. Is the new
RAM identical to the old in all respects, particularly in timing?


All of the sticks are Micron and the only 2 differences are the date of
production and the capacities.

1. The chips on the non-installed and installed sticks were produced weeks
apart dating back to 1999.
2. The (2) non-installed sticks are 64 Mb each. The (3) installed sticks
are 128 Mb each.

Everything else is identical, including timing: -8E.
 
You are right Ken; ram problem. Thanks.




Ken Blake said:
Not necessarily a good guess. Windows XP is much fussier that Windows 98
about RAM,and especially matching of different sticks of RAM. Is the new
RAM identical to the old in all respects, particularly in timing?
 
RAM problem. Thanks Gerry.



Gerry Cornell said:
Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties,
Advanced, StartUp and Recovery, System Failure and uncheck
box before Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

There will also be Error Reports in Event Viewer. Please post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers
are listed as unsigned? Disregard those which are not checked.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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