boot-up

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Guest

help. i ran aol security update this morning and now i can't get my xp pc to
boot up past the two tone screen with the xp logo in it. nothing to click on
for users, for a start button, etc. any ideas on what to do?
 
To attempt to get your Windows back to the prior known good configuration:

When the pc is booting up (after the BIOS has done its POST test and
before Windows starts loading),
Tap F8 Function key to get bootup options. Tap & keep repeat tapping F8 !

You will actually see "Disable automatic restart on system failure" as an option .
Select that and give it a try. This option is available if you have XP service pack 2.

When presented with bootup choices, select Last Known Good Configuration.
 
turbo said:
help. i ran aol security update this morning and now i can't get my xp pc
to
boot up past the two tone screen with the xp logo in it. nothing to click
on
for users, for a start button, etc. any ideas on what to do?
Click to expand...
Call AOL.
 
tried to reboot to last known good configuration and it still goes to the
same blue screen with the xp logo.
also called aol and they said it was out of their league, call microsoft.
any other ideas anyone? thanks.
 
Kindly (re)confirm that you tried to Disable automatic restart?

Repeat F8 startup steps, get bootup menu, then select
"Safe Mode with Command Prompt". See if you can get that.


The MS Knowledge Base article noted below, may help in restoring a "prior XP System Restore point",
in the case where you are unable to do this from a Windows session.


The article describes how to start the System Restore tool when you are unable to start your Windows XP-based computer normally or
in Safe mode.
You may be able to do it from a "special command prompt"..."Safe Mode with Command Prompt".


It would seem the requirements are:
1. Your system HD still has restore point(s) from before. (Which also means System Restore is active on your XP.)
2. You have to be able to "selectively" bootup your pc into "Safe mode with command prompt".
3. Follow the directions to use "rstrui.exe" the XP System Restore program.


HOW TO: Start the System Restore Tool from a Command Prompt ( MS Knowledge Base Article 304449)
<http://support.microsoft.com/kb/304449 >
 
turbo said:
any other ideas anyone?  thanks.
Click to expand...
I would try in place repair. Boot the system fromthe original cd. Skip the
first option to R, select install windows. On the second option to repair,
select repair. Windows will start copying some file, and will try to fix
damaged files. Be patient, let the entire process complete.
Thendump AOL.
 
=?Utf-8?B?dHVyYm8=?= said:
help. i ran aol security update this morning and now i can't get my xp pc to
boot up past the two tone screen with the xp logo in it. nothing to click on
for users, for a start button, etc. any ideas on what to do?
Click to expand...

Uninstall AOL ASAP. Get a real ISP. Netscape, netzero, etc offer them
for about ten us dollars/month.
 
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