T
tony
Hi
I use windows XP Professional on a Toshiba 2100 Laptop.
Today I tried to start my laptop and the opening page
shows an error.
Its quite a long one but basically its saying that they
apologise for
the error and there may have been a software configuraiton
problem. It
gives me the opportunity to restart in safe mode, or last
known
configuration that works. I have tried each and every
choice, but
always get teh same end result.
It brings me to a blue screen which reads "A problem has
been detected
and windows has been shut down to prevent damage to your
computer" "If
this is the first time you have seen this stop error
screen, restart
your computer. If this screen appears again, follow these
steps"
Disable or uninstall any anti-virus, disk defragmentation
or backup
utilities. Check the hard drive configuration and check
for any
updated drivers. Run CHKDSK/F to check for hard drive
corruption and
then restart your computer.
Technical information.
***Stop: ox0000024 (0x001902FA, 0xF897A6F8, 0xF897A3F8,
0xF8429BEF)
Ntfs.sys - address F8429BEF base at F83c5000, Datestamp
3d6de5c1
OK, thats as far as I have got. Whats happened here. How
can I disable
or uninstall if the computer wont start. Does this sound
like i need a
full reinstallation? Any ideas would be appreciated
Thank you
Tony
I use windows XP Professional on a Toshiba 2100 Laptop.
Today I tried to start my laptop and the opening page
shows an error.
Its quite a long one but basically its saying that they
apologise for
the error and there may have been a software configuraiton
problem. It
gives me the opportunity to restart in safe mode, or last
known
configuration that works. I have tried each and every
choice, but
always get teh same end result.
It brings me to a blue screen which reads "A problem has
been detected
and windows has been shut down to prevent damage to your
computer" "If
this is the first time you have seen this stop error
screen, restart
your computer. If this screen appears again, follow these
steps"
Disable or uninstall any anti-virus, disk defragmentation
or backup
utilities. Check the hard drive configuration and check
for any
updated drivers. Run CHKDSK/F to check for hard drive
corruption and
then restart your computer.
Technical information.
***Stop: ox0000024 (0x001902FA, 0xF897A6F8, 0xF897A3F8,
0xF8429BEF)
Ntfs.sys - address F8429BEF base at F83c5000, Datestamp
3d6de5c1
OK, thats as far as I have got. Whats happened here. How
can I disable
or uninstall if the computer wont start. Does this sound
like i need a
full reinstallation? Any ideas would be appreciated
Thank you
Tony