Boot up problem

  • Thread starter Thread starter Erin
  • Start date Start date
E

Erin

I tried to customize my boot up and logon screens at the
same time and one or the other file(s) is now corrupt or
missing. I cannot get the computer to boot up in any
fashion (safe mode, command line, last good config etc.)
It will show the initial boot screen (windows logo), but
nothing after that I have a dr dos cd rom from "fix it
utilities" program, but it won't recognize my "C" drive
to restore the missing file. I don't have the xp recovery
cd or software cd, I just need to find a way to restore
the file it needs to boot up... Any suggestions?

Creativity Gone Ary,
Erin

(e-mail address removed)
 
I can offer you (2) suggestions:

First one necessitates a Windows 2000 or XP or 2003 CD. It doesn't matter
which because any will get you into recovery console. If you can't get
into recovery console then I suggest you take the H/D out nad put it into
another system as a secondary H/D and then follow the steps below but you
would do it within windows:

(All steps that follow invole editing registry keys so follow EXACTLY to
avoid any further damage)

Once in recover Console you need to perform the following steps:

At the Recovery Console command prompt, type the following lines, pressing
ENTER after you type each line:

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default


Type exit to quit Recovery Console. Your computer will restart.
Note This procedure assumes that Windows XP is installed to the C:\Windows
folder. Make sure to change C:\Windows to the appropriate windows_folder if
it is a different location.

If you have access to another computer, to save time, you can copy the text
in step two, and then create a text file called "Regcopy1.txt" (for
example). To create this file, run the following command when you start in
Recovery Console:
batch regcopy1.txt

With the batch command in Recovery Console, you can process all the
commands in a text file sequentially. When you use the batch command, you
do not have to manually type as many commands.

If you are able to get H/D installed as a second drive and look at it from
another O/S then you could perform the following steps:

Make a folder called tmp in the root of the windows directory of the second
H/D. (X:\ equals the drive letter of the second H/D) I suggest open this
folder and have it minimized to the task bar.

Click start then run and perform the following commands one at a time:

copy x:\windows\system32\config\system x:\windows\tmp\system.bak
copy x:\windows\system32\config\software x:\windows\tmp\software.bak
copy x:\windows\system32\config\sam x:\windows\tmp\sam.bak
copy x:\windows\system32\config\security x:\windows\tmp\security.bak
copy x:\windows\system32\config\default x:\windows\tmp\default.bak

Click the tmp folder in the task bar and verify that the 5 files above
exist and have .bak extensions.

Next:, open a command window and perform the following:

cd .. (till you are at the root of your second H/D (x:\))
delete x:\windows\system32\config\system
delete x:\windows\system32\config\software
delete x:\windows\system32\config\sam
delete x:\windows\system32\config\security
delete x:\windows\system32\config\default

copy x:\windows\repair\system x:\windows\system32\config\system
copy x:\windows\repair\software x:\windows\system32\config\software
copy x:\windows\repair\sam x:\windows\system32\config\sam
copy x:\windows\repair\security x:\windows\system32\config\security
copy x:\windows\repair\default x:\windows\system32\config\default

Now move the H/D back to your original PC and start the PC.

The articile for these steps is:

http://support.microsoft.com/default.aspx?kbid=307545

If the PC does not start then I suggest you perform a inplace upgrade:

http://support.microsoft.com/default.aspx?scid=KB;[LN];315341

If that fails I suggest a parallel and this will allow you to get to your
files and back them up before you rebuild completely:

http://support.microsoft.com/?kbid=266465

Good Luck

This will get your files up to date
Best Regards,
Jody Atkins
Microsoft Online Support Engineer
Get Secure! - www.microsoft.com/security
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Let me know if you have any other questions or if I can help.


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| From: "Erin" <[email protected]>
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| Subject: Boot up problem
| Date: Tue, 7 Sep 2004 23:34:37 -0700
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|
| I tried to customize my boot up and logon screens at the
| same time and one or the other file(s) is now corrupt or
| missing. I cannot get the computer to boot up in any
| fashion (safe mode, command line, last good config etc.)
| It will show the initial boot screen (windows logo), but
| nothing after that I have a dr dos cd rom from "fix it
| utilities" program, but it won't recognize my "C" drive
| to restore the missing file. I don't have the xp recovery
| cd or software cd, I just need to find a way to restore
| the file it needs to boot up... Any suggestions?
|
| Creativity Gone Ary,
| Erin
|
| (e-mail address removed)
|
|
 
I tried to customize my boot up and logon screens at the
same time and one or the other file(s) is now corrupt or
missing. I cannot get the computer to boot up in any
fashion (safe mode, command line, last good config etc.)
It will show the initial boot screen (windows logo), but
nothing after that I have a dr dos cd rom from "fix it
utilities" program, but it won't recognize my "C" drive
to restore the missing file. I don't have the xp recovery
cd or software cd, I just need to find a way to restore
the file it needs to boot up... Any suggestions?

Erin,

a repair installation would be one possibility. Boot from a full
retail Windows XP installation CD (OEM may not do), first select
to install Windows XP, only then select to repair the existing
installation which it should show you.

After that install Service Pack 2.

If you don't have any install CD, where else should the missing
or mutilated file come from?

Hans-Georg
 
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