boot problems

  • Thread starter Thread starter robinson bottijr
  • Start date Start date
R

robinson bottijr

hello...my son's dell inspiron 3800 laptop has developed a problem and will
not boot, either normally or with setup disc. The error code is '4' and
also gives a message that the 'system32:drivers:pci.sys file is missing or
corrupt. questions: what would cause this to occur and how can I overcome
this to repair or re-format the disc and do another clean install"

Thanks,
rob
 
http://support.microsoft.com/?kbid=330181
Windows XP Problems with Damaged or Incompatible Hardware
Windows could not start because the following file is missing or corrupt:
System32\DRIVERS\pci.sys

Setupdd.sys could not be loaded. Error code 4.

-or-

Setupdd.sys could not be loaded. Error code 7.
 
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