Bold-formatted Disappearing Text

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have Microsoft Word 2002 SP3 installed. When creating a new document, if I
attempt to bold any text, the text disappears from view. If I minimize the
document, and then maximize it again, the text reappears. If I open an old
document that contains bolded text, this text is invisible. If I minimize the
document, and then maximize it again, the text reappears. I have tried detect
and repair. I've run an anti-virus scan. I've checked for hidden text.
Nothing I've thought to try has worked to solve the problem. Has anyone else
"seen" this before? Help!
 
G'Day Susan,

I have not seen this with text, but it appears to be common with
graphics. The problem is usually cured by updating your Video
driver(s).

IF, while the text is "invisible" you can see it in print preview,
AND, while the text is "invisible" you can print it ok,
THEN
the problem is very probably not in Word.
 
Since my computer is only three months old, it shouldn't need the Video
driver updated. I'm running XP Media 2005.
 
G'Day Susan,

Does the "invisible" text print?

If so, then it is the display of the text that is the problem
(although
it could possibly be Word that fails to display it).

Is the text visible on another PC?
 
Howdy Pat from Down Under,

I left town just before I received your e-mail, and I'm just back today.
Tonight I realized that the problem was everywhere - in my e-mail, my
PowerPoints, on the Internet - not just in Word. I tried updating the video
driver as you directed, but my computer couldn't find a new driver
automatically. I had to go out to ATI and find it, download it, and install
it. It's brand new as of June 9th - about when all my problems started. It
WORKED!!! Yipee!! There is no documentation about this problem on their
website, and lots of warnings not to install the video driver unless you are
having issues with your ATI product, including those mentioned in the "fixed
in this driver" list.

Thanks for your advice. Everything that could go wrong has gone wrong for
the past two weeks, so I'm due for some relief.

By the way, the only thing that did show up on all my documents were the
graphics. Quite a reversal!

Best wishes,
Susan
Deep in the Heart of Texas
 
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