blue screen

Guest · Mar 22, 2004

when i shutdown my computer (Windows XP Home Edition SP1
with latest update), i get error (blue screen) and text
like this:

* STOP : 0x000000D1 (0x0000002B, 0x00000000, 0xF8F1F941)
* kbdclass.sys address F8F1F941 base F8F1F000 datestamp
3dddad3

what does it mean ?

i tried to restart my computer, but i got the same....

please help me

Kelly · Mar 22, 2004

Hi,

This has to do with your keyboard and the keys related are:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Kbdclass

See if this helps and good luck:

Black Screen on Startup After You Upgrade to Windows XP Professional
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q318031&

blue screen

Guest

Kelly