blue screen when start up

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Dear Sir/Madam,

I frequently saw a blue screen at start up in this several months. If i
restarted it, it can be used.
I haven't add new hardware since it was bought one year ago. How can i solve
it?

It is Windows XP(Japanese), Office XP(Japanese)

Thank you very much

The words in the blue screen is as following:
----------------------------------------------------------------------------
----------------------------
A problem has been detected and windows has been shut down
to prevent damage to your computer.

KERNEL_DATA_INPAGE_ERROR

If this is the first time you've seem this stop eroor screen,
restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for
any windows updates you might need.

If problems continue, diable or remove any newly installed hardware or
osftware. Disable BIOS memory options such as caching or shadowing. If you
need
to use Safe Mode to remove or disable components, restart your computer,
press F8
to select Adavnced Startup Options, and then select Safe Mode.

Technical information:
*** Stop: 0x0000007A(0XE181CE0C, 0XC0000185,0XBF949B6A,0X0F88F860)

*** win32k.sys - Address BF949B6A base at BF800000, DataStamp 3b7de698

Beginning dump of physical memory
 
I had a the same stop code on two different PC's in the
past 12 months one was VID memory and the other was
M|Board Memory. try testing video by onboard memory.

Cheers

Jeff
 
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