Blue Screen Plauge

  • Thread starter Thread starter !TG
  • Start date Start date
T

!TG

I have an XP Pro machine that is blue screening about once a week, sometimes
more often sometimes less.
I don't know how to evaluate the system to determine what's causing it, the
Microsoft response says "hardware failure is the most likely cause".
Everything on this system is less than 3 weeks old.
I tried to post the minidump file, but it said the article was too large, so
let me know if I need to put it up for download somewhere.
There is also a more recent one 8/10. Let me know if it helps to send it..
Thank you so much for any help you can be, this is very frustrating.
I will post a couple event log messages as a response to my own message
because it tells me this article is too large to post with them in it.
 
!TG said:
I have an XP Pro machine that is blue screening about once a week,
sometimes more often sometimes less.
I don't know how to evaluate the system to determine what's causing it,
the Microsoft response says "hardware failure is the most likely cause".
Everything on this system is less than 3 weeks old.
I tried to post the minidump file, but it said the article was too large,
so let me know if I need to put it up for download somewhere.
There is also a more recent one 8/10. Let me know if it helps to send it..
Thank you so much for any help you can be, this is very frustrating.
I will post a couple event log messages as a response to my own message
because it tells me this article is too large to post with them in it.
Click to expand...

Random failures like you describe are usually hardware-related. The age of
the machine/components is irrelevant; in fact, if hardware is going to die
it will usually do so rather quickly or go for years.

If this is a new computer under warranty, take it back immediately for
replacement.

If you want to troubleshoot it yourself, here are some general steps. I
would start with the RAM.

http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

Testing hardware failures often involves swapping out suspected parts with
known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke
 
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