Blue screen at startup

  • Thread starter Thread starter Ken
  • Start date Start date
K

Ken

My user has an XP Pro laptop and doesn't know what he did
but now gets a blue screen just as XP starts up. The
error message on the blue screen contains an NTSF.sys
line at the end. I have tried starting from the XP CD,
doing a safe mode startup, even starting from ERD
Commander, but all wind up with the same blue screen.
Since there are some files on the drive that we would
like to recover if possible, any suggestions on how to
fix or go around this? Thanks very much.
 
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