The patch does not remove the worm, it prevents
re-infection.
You must remove the worm with a tool from Norton or McAfee.
Check
www.sarc.com
or
http://vil.nai.com/vil/averttools.asp I like the
STINGER tool from NAI because it will scan for and remove a
whole bunch of viruses, the Norton tools from SARC are one
virus at a time.
BE SURE TO READ the instructions given on the appropriate
web site, especially about NT/XP because you will need to
take care of the viruses in system restore.
You must run a firewall, you must apply the MS patches and
you must run an up to date anti-virus.
| I have dowloaded the patch from microsofts web site and
| installed it but norton Anti virus still displays a error
| message that the virus is still on the computer ?