BLack screen on all mail, have to restart.

[georgiamom]

When I open windows mail sometimes all the mail is plain black and other
times it is transparent. Can't see or do anything either way and the only
way to get it to stop is to shut everything down and bring it back up.
Doesn't always happen, sometimes things are fine. Anybody else have this
problem?

 

[Gary VanderMolen]

Which antivirus program are you running? Windows Mail is not
compatible with most McAfee and Norton security programs.
Those will need to be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

 

[Bob]

I have no problem with AVG with the email scanning option turned on.

Which antivirus program are you running? Windows Mail is not
compatible with most McAfee and Norton security programs.
Those will need to be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]

When I open windows mail sometimes all the mail is plain black and other
times it is transparent. Can't see or do anything either way and the
only
way to get it to stop is to shut everything down and bring it back up.
Doesn't always happen, sometimes things are fine. Anybody else have this
problem?

 

[Gary VanderMolen]

Well, most people who don't wear seatbelts don't necessarily get
into an accident, but it's the safe thing to do nevertheless.
There is such a thing as 'tempting fate'. ;-)

--
Gary VanderMolen [MS-MVP WLM]

I have no problem with AVG with the email scanning option turned on.

Which antivirus program are you running? Windows Mail is not
compatible with most McAfee and Norton security programs.
Those will need to be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]

When I open windows mail sometimes all the mail is plain black and other
times it is transparent. Can't see or do anything either way and the only
way to get it to stop is to shut everything down and bring it back up.
Doesn't always happen, sometimes things are fine. Anybody else have this
problem?