Beware: Maxtor Diamondmax Hard Disk

  • Thread starter Thread starter carey
  • Start date Start date
C

carey

Just bought one, model 6L120P0 (12o gb ATA133) and installed in my
Windows XP sp2 and it sounded like a train that has seen better days.

Since the shop won't accept returns and I can't claim on the warranty
I just dumped it in the trash bin.

Carey
 
Carey,

Someone should take it back. It is no skin off the nose of the retailer to
replace it as they can send it back to Maxtor to get a new one. They should
already be set up and ready to do that. You could probably deal with Maxtor
direct yourself, although the retailer really should handle it. If the
retailer won't take care of the problem even though they should, tell them
you will write Maxtor and explain everything.
 
You should have downloaded the drive utility program (maxblast) from maxtor.
If you got an error code maxtor would take it back without any trouble. Also
I dont know what country your in but most if not all countries have laws
which give you rights. The shop should have taken it back. So you had at
least two places to get it sorted. I've had two maxtor drives fail out of
about ten over the years and never had any problem getting them changed
under warrenty.

Glen P
 
It doesn't sound like a problem with Maxtor to me. Any company that produces
mass quantities of anything is bound to have a some that slip through even
the best quality control. On the other hand the shop you bought it from
would be a problem in my opinion since they will not accept returns.
 
carey said:
Since the shop won't accept returns and I can't claim on the warranty
I just dumped it in the trash bin.
Click to expand...

Why couldn't you claim on the warranty?
 
Sounds like a merchandise problem that the buyer didn't want to pursue. All
hard drive manufacturers have both bad batches and isolated bad drives
within good batches.
Is there some reason the merchant won't take the hard drive as a return?
For instance was that posted as policy as no returns at time of sale?

Have very loud scsi drive that's about 5 years old now, and still "chuggin
away".
.............
Jonny
 
Since the shop won't accept returns and I can't claim on the warranty
I just dumped it in the trash bin.
Click to expand...

Yeah, I now what you mean. That's what I had to do with my Lamborghini too.
Right!

-Frank
 
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