Hi,
I noticed that your issue related to a Business Solution. Therefore this
question appears to be consulting in nature. Although this newsgroup is
here to provide break/fix resolution, we are happy to provide general
information and suggestions on it here and you may receive suggestions from
other partners on this topic both here and in the public newsgroup for this
product.
We would also like to introduce you to the CUSTOMER SERVICE AND SUPPORT
(CSS) Advisory Services team.
Advisory Services is a remotely delivered, hourly fee-based, consultative
support option that provides a comprehensive result beyond your break-fix
product maintenance needs. It is an hourly fee-based, consultative
support option that provides proactive support beyond your break-fix
product maintenance needs. This support option includes working with the
same technician for assistance with issues like product migration, code
review, or new program development.
For more info in the US and Canada:
http://support.microsoft.com/gp/advisoryservice
Outside of the US/Canada:
http://support.microsoft.com/common/international.aspx
Thanks for understanding.
Best regards,
Vincent Xu
Microsoft Online Partner Support
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