bad cluster problems

  • Thread starter Thread starter lenny
  • Start date Start date
L

lenny

Hi,
I have been having a number of problems with my laptop since in came back
from a Toshiba repair (they changed the HD) . Some of them related to a
virus. I have formatted the harddrive and reinstalled XP Pro. For the first
couple of days it seemed to work fine but then it stalled on a restart. I
restarted again and got the 'checking fat32 file system' blue screen. It
runs through this and finds a number of bad clusters 'Windows replaced bad
clusters in file /windows/system/$hs-mrg$/kb.....' It finds a number of
these including files in system32. It then checks to 100% and asks if I want
to convert the bad clusters to files which I do. Then the system tries to
search for HD space. It gets to about 3% and stalls, going no further.

If I restart it does the whole process again.

Am I right in thinking that there is probably something wrong with the HD
and it isn't a software issue?

Cheers
Lenny
 
Yes I would say that you are looking at a bad HDD but most OEM's have some
sort of util that you can run againist the Drive to insure it is a bad HDD.
Also you might want to do a get fo viruses again.
Testit
 
lenny said:
Hi,
I have been having a number of problems with my laptop since in came
back from a Toshiba repair (they changed the HD) . Some of them
related to a virus. I have formatted the harddrive and reinstalled XP
Pro. For the first couple of days it seemed to work fine but then it
stalled on a restart. I restarted again and got the 'checking fat32
file system' blue screen. It runs through this and finds a number of
bad clusters 'Windows replaced bad clusters in file
/windows/system/$hs-mrg$/kb.....' It finds a number of these including
files in system32. It then checks to 100% and asks if I want to
convert the bad clusters to files which I do. Then the system tries to
search for HD space. It gets to about 3% and stalls, going no further.

If I restart it does the whole process again.

Am I right in thinking that there is probably something wrong with the
HD and it isn't a software issue?

I think you're absolutely right that this is a hardware problem. It
might be the drive, or it might be the motherboard. If your machine is
still under warranty, contact Toshiba and insist they fix it.

Malke
 
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