You should complain to the mfg,xp isnt a complete copy w/o the xp cd back-up,a mess of tools
and recovery are all on cd.However,actually the best back-up is file transfer wizard (did they includ
that) !!Open the wizard,set computer as old,transfer data to a new folder you create,then transfe
data to a cd.With this all settings and files are saved,even music,then if worse came to worse
use youre recovery disk to reinstall xp,then run file transfer wizard..Even microsoft tech
rather use file transfer than back-up..