[[If you are using a computer that an Original Equipment Manufacturer (OEM)
provided with a pre-installed
copy of Windows XP, the Valueadd and Support folders may not exist on your
hard disk or on the recovery
CD-ROM that was included with your computer.
This issue can occur because OEM computers that include a pre-installed copy
of Windows XP do not
include a Windows XP CD-ROM, or the Valueadd and Support folders. Instead,
OEM computers typically
include a restoration CD-ROM, and this CD-ROM does not contain the Valueadd
and Support folders.
Among others, some of the utilities in this folder are USMT Command line
components, NTBACKUP,
additional fonts, and the unsupported NetBEUI protocol.]]
VALUEADD and SUPPORT Folders Are Not Included on OEM CD-ROMs
http://support.microsoft.com/default.aspx?scid=kb;en-us;311246&Product=winxp