G
Guest
I believe that a customers computer has had some sort of spyware introduced into it. I have used all of the spyware removal tools, gone through the registry etc. and have everything clean with one exception. I believe that the axd.dll has been replaced with a bogus copy. When booting, I have enabled verbose status and watch it sit on that dll file for about a minute alone. There is another file next to it labeled axd.cpy.dll. The file date on the new one is the 12th of this month which is about when the customers problems began. I have tried bringing the notebook up in safe mode, safe mode command prompt etc. and the file is always in use. I cannot get rid of it and am not clear on what it does. It is not listed anywhere except in development groups on Microsoft. How did this file get there, is it necessary and how can I get rid of it. Also, the spyware tools removed about 75 entries on the computer and I have uninstalled at least 10 programs. I have the unit completely clean I believe and the only symptom left is that every once in a while Internet Explorer autolaunches an ad. I put a blocker on and when it ran it game me a rundll error on the axd.cpy.dll. Any ideas?