--------------------
Content-Class: urn:content-classes:message
From: <
[email protected]>
Subject: RE: Automatic Restart
Date: Wed, 2 Jun 2004 09:31:27 -0700
Hi Jason,
I did check the logs out and found this message.
The computer has rebooted from a bugcheck. The bugcheck
was: 0x0000001e (0xc0000005, 0xbb9d60d4, 0x00000000,
0x0077c000). Microsoft Windows 2000 [v15.2195]. A dump
was saved in: C:\WINNT\Minidump\Mini060104-01.dmp.
All of the printer drivers seem to be fine and it does
seem occur randomly. Anymore ideas ??
Jamal
----------------------
0x0000001e bugchecks are almost always caused by a third-party driver that
has a little bug in it. Because these errors often appear randomly and/or
infrequently, it is difficult to troubleshoot using the most widely known
methods.
Oftentimes (and yes, even I used to do this) the resolution for the
home-user is to simply "format the hard drive".
This is a STRONGLY discouraged step, because of two reasons (at least):
1) An enormous amount of time and effort is spent to rebuild the machine to
get rid of an error that is often caused by ONE driver
2) Rebuilding the machine generally results in re-installing all of the
drivers that were there before, potentially setting up the machine for
another BSOD
If you equip yourself with a LITTLE BIT of debugging knowledge, you will
save yourself many hours in the long run....and be the envy of all of your
friends.
(or, you can search through all KB articles with "0x0000001e" in them and
hope you find something that relates to your situation)
**** LINKS ****
Bugcheck Codes and Info:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/
ddtools/bcintro_3dkj.asp
Debugging Tools Download:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7c6ec49c-a8f7-4323-
b583-6a7a6aeb5e66&displaylang=en
Debugging Tools and Symbols: Getting Started
http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx
--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
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~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
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