Automatic response

  • Thread starter Thread starter Jo
  • Start date Start date
J

Jo

Hello

Is there a way to set up a rule that will send off an
automatic response to every mail that arrives in a shared
mailbox? I just want to assure the sender that their
message has been received and that someone will deal with
their request soon. I thought about using the Out of
Office but then if the same person sends two mails they
will get the reply only once which is no good.

Thanks in advance!

Jo
 
Start Outlook with the mailbox set as the default account (so it has the
Outlook Today folder). Then you can create a rule that replies on all
e-mails. Make sure you set some exceptions (for instance based on the
subject field so it will not reply on subject with e.g. reply, failed,
undeliverable, etc...) otherwhise you could create endless mailloops between
two mailservers and those can be a real threat to the mailservers!
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com


Tips of the month:
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