automatic journal record files does not work

[Guest]

I just installed MS Outlook 2003 and i already had Office 2000. I tried to
use the journal to record files such as Excel and Words but the journal
doesn't record it even i had checked the box in the Option to record files.
It seems that when ever i open the excel files and save it, it doesn't appear
in the journal.

Is that correct way of autoamatically record? i can do it manually.

Please advice.

 

[Vince Averello [MVP-Outlook]]

I'm not sure if journalling works cross-versions.

 

[James]

I am having exactly the same problem - using Word and Excel 2002 and
Outlook 2003 and no files accessed are recorded in the journal -
although the contact emails etc are. -It looks like it does not work
unless you have office 2003 - any solutions gratefully received!

James

 

[Guest]

I think so, because my friend using office 2003 it works for him.

I am trying to upgrade it to office 2003 first. Let me check.